Job Overview

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Compensation

Hourly
Exact $14.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Merlin Magic Pass
Recognition and rewards
401(k) savings plan
Tuition Assistance

Job Description

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest and most innovative attractions operators, Merlin Entertainments offers immersive experiences that inspire joy and wonder for millions of guests each year. Known for their iconic brands such as LEGOLAND, Madame Tussauds, SEA LIFE, and Thorpe Park, Merlin Entertainments delivers magical moments that create lasting memories. The company is committed to creating inclusive and diverse workplaces where employees from all backgrounds can feel valued and thrive. Committed to excellence in guest service, operational efficiency, and entertainment innovation, Merlin Entertainments has a proud legacy of delivering high-quality entertainment experiences in multiple countries worldwide.

The role of Guest Experience Host at the LEGO Discovery Center Atlanta provides an exciting opportunity to join Merlin’s renowned operations team. This position requires enthusiastic, dynamic, and fun-loving individuals who have the magic to create unforgettable, joy-filled moments for visitors. As a Guest Experience Host, you will be responsible for enhancing each guest’s visit by spreading smiles, sparks of laughter, and creating adventurous atmospheres within the attraction. The role involves engaging actively with guests, ensuring their safety while waiting in queues, maintaining clean and welcoming public areas, and following strict operational procedures to ensure smooth running of the center from opening through closing hours.

Working as a part of the world-famous LEGO Discovery Center Atlanta, you will be immersed in an environment that celebrates creativity, playfulness, and family togetherness. This is a role for individuals who possess great communication skills, a friendly personality, and a proactive approach to making every visitor experience memorable. The position offers a flexible schedule, supporting availability during days, nights, weekends, holidays, and special events. With a competitive pay rate of $14 per hour and comprehensive benefits, the position supports both professional growth and personal wellbeing.

Merlin Entertainments emphasizes inclusivity and diversity as core values, ensuring a welcoming workplace for all employees. The company also offers significant opportunities for career advancement through ongoing training, rewards programs, tuition assistance, and supportive employee development initiatives. Working at Merlin means not only being part of a team dedicated to making magic happen every day but also joining a company where your efforts are recognized and rewarded, and where your personal and professional development is encouraged and supported.

Job Requirements

  • 6–12 months of experience in attractions, entertainment, or customer service
  • Fun, dynamic, and friendly personality
  • Great communication, listening, and people-boosting skills
  • Self-motivated and ready to shine solo or with the team
  • Super flexible and able to work days, nights, weekends, holidays, and special events

Job Qualifications

  • 6–12 months of experience in attractions, entertainment, or customer service
  • Fun, dynamic, and friendly personality that lights up the room
  • Great communication, listening, and people-boosting skills
  • Self-motivated and ready to shine—solo or with the team
  • Super flexible—able to work days, nights, weekends, holidays, and special events

Job Duties

  • Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values
  • Seek out guest interactions and spread nonstop fun vibes
  • Keep long lines safe, smooth, and stress-free for guests
  • Keep public areas clean, tidy, and fully stocked for an awesome first impression
  • Follow all opening and closing procedures to keep the attraction running like magic

Job Criteria

Experience

No experience required


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