Guest Experience Host

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Benefits

Flexible Hours
30% discount in the retail store
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide
Competitive 401K
discounts through the Merlin Marketplace Website on almost anything you buy online
fun working environment and much more

Job Description

LEGOLAND Discovery Center - Westchester is a part of the globally renowned Merlin Entertainments, one of the world’s largest attraction operators and a leader in location-based family entertainment. With an impressive annual attendance of 67 million visitors, Merlin Entertainments focuses on creating unforgettable, immersive experiences that bring joy and excitement to families and people of all ages. The LEGOLAND Discovery Center offers a unique and interactive environment, centered around creativity, fun, and memorable moments inspired by the iconic LEGO brand. Positioned in Westchester, this attraction aims to deliver an engaging day out for visitors, featuring rides, play zones, and interactive... Show More

Job Requirements

  • 6 months to 1 year experience in attractions, entertainment, or customer service roles
  • fun, dynamic, and friendly personality
  • excellent communication, listening, and motivational skills
  • ability to work in loud and confined spaces
  • self-motivated and able to work independently or in a team
  • flexibility to work various shifts including days, nights, weekends, holidays, and special events

Job Qualifications

  • 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred
  • Fun, dynamic, and friendly personality
  • Excellent communication, listening, and motivational skills
  • Able to work in areas with loud noises and confined spaces
  • Self-motivated, able to work independently or as part of a team
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Job Duties

  • Adopts an enthusiastic, assertive, and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity
  • Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy
  • Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience
  • Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day
  • To follow opening and closing procedures as detailed in the department’s operating plan
  • Responsibility to ensure compliance of health, safety & security within the workplace, including COVID-19 policies, practices, and regulations

Job Location

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