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Marriott International, Inc logo

Guest Experience Expert

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

The Tampa EDITION is a distinguished luxury boutique hotel located at 500 Channelside Dr, Tampa, Florida. As part of Marriott International, a globally renowned hospitality company, the Tampa EDITION combines the visionary creativity of boutique hotelier Ian Schrager with the extensive service delivery system of Marriott International to offer guests an unparalleled experience marked by sophistication, originality, and outstanding service excellence. This hotel brand is known for blending polish with personality, and perfectionism with individualism, creating a unique atmosphere that appeals to a discerning client base who values quality and creativity in their travel accommodations. Emphasizing a sense of charm... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • willingness to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
  • adherence to company policies and procedures
  • ability to maintain confidentiality
  • commitment to quality standards
  • professional appearance and communication

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no prior related work experience required
  • no supervisory experience needed
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • team player with a positive attitude

Job Duties

  • deliver exceptional guest service and assistance
  • process operational needs efficiently
  • address guest requests promptly
  • complete necessary reports accurately
  • share local area highlights with guests
  • maintain a safe and professional work environment
  • uphold company policies and quality standards

Job Criteria

Experience

No experience required


Job Location

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