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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $30.00 - $33.00
Work Schedule
Standard Hours
Benefits
Health care benefits
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness benefits
Job Description
Sheraton Waikiki Beach Resort is a premier beachfront hotel located in Honolulu, Hawaii. As part of the Marriott International family, Sheraton offers guests a luxurious stay with an array of amenities set against the vibrant backdrop of the Hawaiian Islands. The hotel is renowned for its exceptional guest services, beautiful ocean views, and welcoming atmosphere. Established as a gathering place since 1937, Sheraton provides a space where travelers from around the world can come together to relax, explore, and create memorable experiences. With over 400 communities globally, Sheraton is committed to fostering a sense of belonging and delivering thoughtful service... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to move objects weighing up to 10 pounds
- Willingness to follow company policies and procedures
- Ability to maintain confidentiality
- Excellent telephone etiquette
- Strong customer service orientation
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Professional appearance and demeanor
- Ability to use clear and professional language
Job Duties
- Supply guests with directions and information regarding property amenities and services
- Contact appropriate departments to resolve guest calls or requests
- Follow up with guests to ensure satisfaction
- Receive, record, and relay messages accurately
- Respond to special requests from guests
- Communicate VIP arrivals to designated personnel
- Maintain confidentiality and protect company assets
Job Criteria
Experience
No experience required
Job Location
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