You're Viewing 1 Of 95,000+ Jobs On OysterLink

check

New hospitality jobs added daily.
Browse by role, pay, or location.

Guest Experience Coordinator

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Exact $17.50
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Medical
Dental
Vision
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a well-known hospitality company specializing in family-friendly indoor water park resorts located across North America. The company is widely recognized for creating memorable vacation experiences with a focus on entertainment and fun for children and families. As a leader in the hospitality and entertainment sector, Great Wolf Lodge offers a variety of engaging activities, amenities, and events that appeal to guests of all ages. With its commitment to exceptional guest service and immersive themed experiences, Great Wolf Lodge has carved out a unique niche in the resort and entertainment industry. They emphasize a welcoming and inclusive... Show More

Job Requirements

  • Must be at least 16 years or older (15 years for certain aquatics positions)
  • flexibility regarding scheduling including evenings, weekends, and holidays
  • ability to lift up to 50 lbs
  • able to sit and/or stand for extended periods
  • ability to wear and maintain character costumes including endurance in heat and humidity for up to 60 minutes
  • ability to dance and perform in hot, humid, and outdoor environments for up to 60 minutes
  • successful completion of criminal background check and drug screen

Job Qualifications

  • Some high school education or equivalent
  • proven customer service skills and communication skills
  • ability to read and interpret English language manuals relating to safety, operations, and procedures
  • successful completion of a criminal background and drug screen
  • comfortable speaking, dancing, and performing in front of large groups multiple times a day
  • previous experience in entertainment, dance, or theater preferred
  • charismatic, enthusiastic attitude
  • ability to multi-task and prioritize duties with minimal direction
  • experience working with children or as a character preferred
  • proven teamwork skills

Job Duties

  • Personally interact with Great Wolf Lodge guests
  • willingness to perform child-friendly promotional activities on-site and in the community
  • willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
  • perform all branded experiences consistently according to standard operating procedures
  • perform high energy brand events/experiences throughout the shift including storytime, dance party, yoga, arts and crafts, master magi ceremony and other Great Wolf branded experiences
  • interact with families while leading different hands on activities such as arts and crafts, bingo, board games
  • responsible for all aspects of character appearances and entertainment at the property including performing character appearance duties according to Great Wolf Lodge standards
  • act as a guide for characters to and from designated meet and greet locations
  • responsible for character costume operations including care, cleaning, maintenance
  • commit entirely to the assigned scheduled opportunities for specific characters to appear at on-site and off-site events
  • participate in seasonal event activities throughout the year
  • learn new programming multiple times a year including dances, crafts or themed events
  • act as though you are on stage at all times, effectively entertaining pack members, families and children through public performance
  • perform and/or provide support to all necessary community appearances
  • assist entertainment team with inventory of event and activity materials
  • maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Business woman
Business man