Job Overview
Benefits
Medical insurance
Dental Insurance
Paid vacation
Career development opportunities
Retirement Plan
Employee Discounts
Paid holidays
Job Description
Located in the heart of Honolulu, Hawaii, Prince Waikiki is a premier luxury hospitality establishment known for offering extraordinary experiences to its guests through exceptional service and beautiful surroundings. As a distinguished hotel, it prides itself on its commitment to excellence, combining the beauty of Hawaiian culture with modern luxury. Prince Waikiki is dedicated to delivering personalized guest services while maintaining the highest standards of cleanliness and hospitality. The hotel features sophisticated accommodations, stunning ocean views, exquisite dining, and an array of amenities designed to provide an unforgettable stay. The establishment maintains a strong emphasis on employee development and well-being, ensuring a vibrant and fulfilling work environment that fosters growth and teamwork.
The role of Front Service Ambassador at Prince Waikiki involves being the first point of contact for guests, making a significant impact on their overall experience. This position requires a dedicated individual who is passionate about hospitality and capable of delivering outstanding service at every interaction. Key responsibilities include assisting guests with their luggage upon arrival and departure, facilitating check-in and check-out procedures, and providing helpful information about hotel services and local attractions. Maintaining a clean and welcoming environment is also critical to this role. The Front Service Ambassador acts as an ambassador for the hotel itself, embodying the values of warmth, respect, and attentiveness. The position demands excellent communication and organizational skills, as well as the ability to multitask in a fast-paced, guest-focused environment. Employment with Prince Waikiki offers a competitive salary and comprehensive benefits, including medical and dental plans, paid vacation, and opportunities for career advancement within the hospitality industry. This role is ideal for candidates seeking a rewarding position where they can contribute to creating memorable guest experiences while growing professionally in a luxury hotel setting.
The role of Front Service Ambassador at Prince Waikiki involves being the first point of contact for guests, making a significant impact on their overall experience. This position requires a dedicated individual who is passionate about hospitality and capable of delivering outstanding service at every interaction. Key responsibilities include assisting guests with their luggage upon arrival and departure, facilitating check-in and check-out procedures, and providing helpful information about hotel services and local attractions. Maintaining a clean and welcoming environment is also critical to this role. The Front Service Ambassador acts as an ambassador for the hotel itself, embodying the values of warmth, respect, and attentiveness. The position demands excellent communication and organizational skills, as well as the ability to multitask in a fast-paced, guest-focused environment. Employment with Prince Waikiki offers a competitive salary and comprehensive benefits, including medical and dental plans, paid vacation, and opportunities for career advancement within the hospitality industry. This role is ideal for candidates seeking a rewarding position where they can contribute to creating memorable guest experiences while growing professionally in a luxury hotel setting.
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- strong communication skills
- ability to stand and walk for extended periods
- ability to handle luggage safely
- flexible availability
- friendly and approachable demeanor
Job Qualifications
- high school diploma or equivalent
- strong organizational skills
- excellent communication and interpersonal skills
- prior customer service experience preferred
- ability to work in a fast-paced environment
- attentiveness to detail
- professionalism and positive attitude
Job Duties
- assist guests with luggage handling upon arrival and departure
- provide exceptional guest service and enhance guest experiences
- manage check-in and check-out assistance
- maintain cleanliness of lobby and guest areas
- communicate effectively with guests and hotel staff
- offer information about hotel services and local attractions
- support other hotel departments as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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