Guest Experience Attendant

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $11.15 - $14.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Flexible work schedule
Childcare assistance
Daily Pay

Job Description

Golden Corral is a well-established American restaurant known for its buffet-style dining and family-friendly atmosphere. As a popular franchise in the casual dining industry, Golden Corral has built a reputation for providing a wide variety of freshly prepared dishes and a welcoming environment that caters to guests of all ages. Committed to quality and customer satisfaction, Golden Corral focuses on creating memorable dining experiences that encourage repeat visits and foster community connections. This franchise operates independently under a franchisee who manages local hiring and operations, highlighting its personalized approach to service and staffing. Golden Corral not only aims to deliver exceptional food but also values its employees, offering them opportunities for growth, development, and a supportive work environment.

The role of Guest Experience Attendant at Golden Corral is crucial for maintaining the restaurant's high standards of cleanliness, hospitality, and guest satisfaction. This position is designed for individuals who enjoy working in a dynamic, fast-paced setting and who take pride in contributing to a positive dining experience. The Guest Experience Attendant is primarily responsible for ensuring that guests have a pleasurable dining experience by focusing on the cleanliness and presentation of key guest areas such as the bar, buffet floors, and restrooms during busy times. In addition to maintaining these areas, the attendant interacts with guests, assisting them with menu information and ensuring their needs are met promptly and courteously.

This full-time role is well-suited for candidates who appreciate flexible work schedules and clear training programs, making it ideal for those seeking career growth within the hospitality industry. Golden Corral offers comprehensive benefits including medical, dental, and vision insurance, a 401k plan, and unique perks such as daily pay access and a partnership with WeeCare to support employees' childcare needs. These offerings reflect the company’s dedication to employee well-being as well as work-life balance.

As a Guest Experience Attendant, you will play a key part in upholding health and safety standards, including compliance with local health department regulations. You will be regularly involved in physical activities such as standing and walking for extended periods, lifting and carrying moderate to heavy items, and utilizing cleaning tools like mops and brooms. Your role will require attentiveness, friendliness, and strong communication skills to address guest inquiries and concerns effectively. Since this is an independent franchise, hiring and employment decisions are handled locally, giving you the opportunity to engage closely with management in a community-focused environment. Overall, the position offers a meaningful career pathway with a company known for its commitment to quality service and employee support.

Job Requirements

  • High school diploma or equivalent preferred
  • successful completion of Safe Tracks, Golden Corral’s co-worker food safety and sanitation course
  • position certification through co-worker training program
  • basic experience in food service or preparation preferred
  • proof of food handler certification in applicable states
  • ability to stand and walk for 3-4+ hours without rest break
  • ability to lift and carry 5-50 lbs
  • ability to bend, reach, push and pull as required
  • adherence to uniform standards and company policies
  • friendly and pleasant appearance and personality
  • willingness to work flexible shifts

Job Qualifications

  • Successful completion of Safe Tracks food safety and sanitation course
  • position certification through Golden Corral’s co-worker training program
  • experience in food preparation preferred but not required
  • proof of food handler certification if required by state
  • strong attention to cleanliness and customer service
  • ability to communicate effectively with guests and team members
  • ability to stand and walk for extended periods
  • physical capability for lifting and carrying moderate to heavy items

Job Duties

  • Assist guests by describing all menu offerings and buffet locations
  • ensure products are available and communicate with back of house when needed
  • offer assistance to guests requiring help and assist at buffets when requested
  • maintain friendliness and courtesy with guests at all times
  • clean and maintain bar areas to uphold a clean restaurant appearance
  • check, clean, and stock restrooms and report additional cleaning needs
  • pick up and dispose of trash visible to guests
  • sweep and clean floor areas around the buffet
  • perform duty roster and pleasurable dining responsibilities
  • follow local health department laws
  • report equipment problems to the manager
  • observe food quality and presentation on the buffet and report issues
  • perform other functions to ensure a pleasurable dining experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef