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Guest Experience & Membership Concierge

Job Overview

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Compensation

Salary
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

competitive salary
flexible schedule
Supportive team environment
Career growth opportunities
Paid Time Off
Health Insurance
Employee Discounts

Job Description

The NOW in Durham, North Carolina, is an innovative wellness and fitness destination designed to provide an exceptional guest experience through a personalized and holistic approach. Known for its commitment to community wellness and cutting-edge fitness services, The NOW combines an inviting atmosphere with professional expertise. It caters to individuals seeking to improve both their physical and mental well-being by engaging in tailored fitness programs, guided activities, and wellness support. The establishment values a proactive and warm approach, ensuring each visitor feels welcomed and cared for from the moment they step into the facility.

The role of Experience... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in customer service or sales
  • strong guest service skills
  • excellent verbal and written communication skills
  • ability to work flexible hours
  • basic computer proficiency
  • positive and friendly demeanor

Job Qualifications

  • high school diploma or equivalent
  • excellent communication and interpersonal skills
  • prior experience in sales or customer service preferred
  • ability to multitask and manage time effectively
  • proficiency with scheduling and booking software
  • enthusiastic and proactive attitude
  • ability to work well in a team environment

Job Duties

  • greet and assist guests upon arrival
  • manage appointment bookings efficiently
  • promote memberships and wellness programs
  • handle reception area operations
  • respond to guest inquiries and provide detailed information
  • support the team in daily operational tasks
  • maintain a welcoming and organized front desk environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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