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Guest Event Expert- Banquet Set-Up

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Miami Airport Marriott, located in Miami, Florida, is part of Marriott International, a globally recognized leader in hospitality. Marriott International is known for its commitment to delivering exceptional guest service, stellar accommodations, and memorable experiences. The Miami Airport Marriott is a prominent hotel within the industry, serving travelers and guests with a range of amenities including comfortable lodging, dining options, meeting and event spaces, and full-service hospitality. Marriott International has established itself as an employer that values diversity, inclusivity, and the development of its associates, fostering an environment of collaboration and growth.

The position of Guest Event Expert at the Miami Airport Marriott is a full-time, non-management role embedded within the Food and Beverage and Culinary category. This role is critical to ensuring that events hosted at the hotel—from banquets to conferences—run smoothly and leave an unforgettable impression on guests. Unlike traditional service roles where the focus is only on serving or catering, the Guest Event Expert is entrusted with a broader spectrum of responsibilities, including setup and breakdown of event materials, supply logistics, direct interaction with guests, and aiding in transactions that are designed to feel seamless and integral to the guest's experience. This dynamic role requires exceptional attention to detail and a hands-on approach as experts are on their feet for extended periods, moving, lifting, and carrying materials under 50 pounds to ensure every aspect of the event is executed flawlessly.

Marriott International emphasizes creating a safe workplace environment, adherence to company policies and procedures, and maintaining high-quality standards. Presenting a professional image through uniform, personal appearance, and communication is mandatory. The Guest Event Expert must be proactive, dependable, and attentive to the needs of guests and event requirements. The role is designed for individuals passionate about hospitality and service, who wish to contribute significantly to the guest experience beyond traditional roles. Education requirements for this role include a high school diploma or GED equivalent, while previous related work experience is preferred but not mandatory. This position does not require supervisory experience or specific certifications, making it an excellent opportunity for those beginning their career or seeking to build expertise in event services within the hospitality industry.

Marriott International promotes an equal opportunity work culture that values diversity and inclusion, ensuring that all associates feel welcomed and are provided access to opportunities regardless of disability, veteran status, or other protected characteristics. Marriott Hotels, including the Miami Airport Marriott, are dedicated to evolving hospitality standards through innovation and exemplary service delivery. Joining as a Guest Event Expert means becoming part of a global team that strives to embody Marriott's legacy of "Wonderful Hospitality. Always." This role offers associates the chance to develop professionally, participate in training programs, and be part of a supportive community.

The JW Marriott brand, representing Marriott International's luxury portfolio, highlights the importance of associate well-being and camaraderie, prioritizing a workplace where associates are confident, genuine, and innovative. They foster growth and provide opportunities to pursue passions in a luxury environment. While the Guest Event Expert position is within Marriott Hotels more generally, it aligns with the company's overarching commitment to delivering luxury hospitality experiences and high standards of service.

In summary, candidates enrolling as Guest Event Experts at Miami Airport Marriott will engage in a role that blends physical activity, customer service, and detailed event coordination, within one of the most respected names in lodging and hospitality. The role not only demands a professional demeanor but fosters dynamic growth in the hospitality sector by connecting guests with memorable experiences from start to finish of any event hosted at the hotel.

Job Requirements

  • high school diploma or ged equivalent
  • less than 1-year related work experience
  • no supervisory experience
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, and pull objects weighing 50 pounds or less without assistance
  • adherence to company dress code and personal grooming standards
  • commitment to follow all company policies and procedures

Job Qualifications

  • high school diploma or ged equivalent
  • less than 1-year related work experience
  • no supervisory experience required
  • strong communication and interpersonal skills
  • ability to stand, sit, or walk for extended periods
  • capability to lift, push, pull, or carry up to 50 pounds safely
  • basic knowledge of event support functions

Job Duties

  • set up and break down event materials
  • transport supplies required for events
  • take orders and process transactions
  • interact professionally with guests to enhance their experience
  • maintain a safe and clean workplace environment
  • follow company policies and procedures
  • uphold quality standards throughout event execution

Job Criteria

Experience

Entry Level (1-2 years)


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