Guest Event Expert

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through a diverse portfolio of brands. Among these brands is JW Marriott, a luxury segment that boasts over 100 properties situated in gateway cities and distinctive resort locations worldwide. JW Marriott places its associates at the heart of its operations, believing that happy associates create happy guests. This ethos is reflected in their dedication to fostering a supportive and inclusive work environment that values innovation, confidence, and genuine hospitality.

As part of the JW Marriott team, associates are immersed in a community driven by camaraderie, diversity, and a shared passion for excellence. The company provides abundant opportunities for training, development, and recognition, while promoting a holistic approach to well-being. JW Marriott's culture is deeply influenced by the legacy of its founder, J. Willard Marriott, which emphasizes intuitive service and a commitment to luxury hospitality. The brand promises The JW Treatment—not only to guests but importantly to its associates—ensuring that the work environment is one where employees can thrive and grow professionally.

The Guest Event Expert role at JW Marriott is a dynamic and critical position responsible for ensuring flawless execution of banquets, events, and other functions hosted by the hotel. Unlike typical service jobs that focus primarily on guest interaction during events, the Guest Event Expert contributes to creating a memorable and unique experience from start to finish. This includes duties such as setting up and breaking down event materials, transporting supplies, taking guest orders, and engaging with guests in a manner that enhances the overall event ambiance. The position requires a hands-on approach, where physical activity such as moving, lifting, carrying, pushing, and pulling objects up to 50 pounds is routine.

In addition to the physical demands, the role requires strict adherence to company policies and procedures, with an emphasis on safety and professionalism. Associates in this position are expected to maintain a polished personal appearance and exhibit clear, respectful communication at all times. The job is fast-paced and requires the ability to be on one's feet for extended periods while maintaining attentiveness to guest needs and event timelines. This position is ideal for individuals looking to build a foundation in the hospitality sector, particularly those who enjoy active work environments and interacting with diverse groups of people.

The preferred qualifications for this role include a high school diploma or GED equivalent, and less than one year of related work experience. There is no supervisory experience required or certifications necessary for this position, making it an excellent entry point for those beginning their careers in hospitality. Marriott International is committed to equal opportunity employment, emphasizing inclusion and diversity within its workforce. The company values the unique backgrounds and experiences of its associates and is dedicated to creating an environment free from discrimination based on disability, veteran status, or any other protected characteristic.

By joining JW Marriott as a Guest Event Expert, you become part of a worldwide hospitality leader that continually innovates while honoring a tradition of excellent service. The role not only offers a chance to contribute to high-profile events but also provides a pathway to personal and professional development within the expansive Marriott International family. Here, you will belong to an amazing global team and have the opportunity to become the best version of yourself through meaningful work and career growth.