Guest Environment Expert-Turndown Attendant Part-Time

The Ritz-Carlton, located at 1250 S Hayes St, Arlington, Virginia, is a prestigious luxury hotel known for delivering exceptional guest experiences. As part of Marriott International's portfolio of brands, The Ritz-Carlton sets the global standard for refined hospitality and unparalleled service. The hotel is recognized worldwide for its commitment to excellence, creating rare and special moments for its guests through a culture that values creativity, thoughtfulness, and compassion. With over 100 award-winning properties globally, The Ritz-Carlton prides itself on a welcoming environment that respects and celebrates diversity, providing equal opportunities for all associates regardless of disability, veteran status, or any other protected basis under the law.

The role of Turndown Attendant at The Ritz-Carlton is vital in upholding the hotel's Gold Standards each day. This part-time, non-management position offers hourly pay ranging from $22.43 to $24.92 and focuses on maintaining the cleanliness and overall presentation of guest rooms and public areas. The Turndown Attendant is a crucial member of the Guest Environment Experts team, who are responsible for ensuring the physical spaces within the hotel contribute to a memorable and unique guest experience.

As a Turndown Attendant, you will engage in various housekeeping tasks beyond just cleaning rooms. This includes delivering guest requests, restocking carts, and ensuring all public and private spaces meet the highest standards of cleanliness and orderliness. The position requires consistent attention to detail and a hands-on approach, including moving, lifting, and carrying objects weighing up to 50 pounds without assistance. Maintaining a safe workplace, adhering to company policies, and upholding professional appearance and communication standards are essential components of the job.

Working at The Ritz-Carlton means embracing a philosophy rooted in the Gold Standards, including the Employee Promise, Credo, and Service Values. These standards guide associates to continually improve and ensure every guest interaction is gracious and thoughtful. This role not only positions you to contribute to a luxury service environment but also offers a chance to grow within a globally recognized brand committed to your professional development and well-being. Being part of The Ritz-Carlton team means more than just a job; it is an opportunity to belong to an amazing global team and become the best version of yourself through meaningful work and a supportive culture.