Marriott International, Inc logo

Guest Environment Expert FT

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
team environment

Job Description

Residence Inn by Marriott is a distinguished brand within the Marriott International portfolio, specializing in extended-stay accommodations. Known for spacious suites equipped with full kitchens, Residence Inn provides a home-like atmosphere tailored to business and leisure travelers who seek comfort and convenience during longer visits. The brand's commitment to exceptional service and guest satisfaction is reflected in its dedicated team of associates who strive to create memorable experiences by addressing the unique needs of long-stay guests. Marriott International, the parent company, is a global leader in the hospitality industry with a strong culture of diversity, inclusion, and career development opportunities. The company promotes a respectful work environment and values the diverse backgrounds, talents, and experiences of its employees, ensuring equal opportunity for all individuals regardless of disability, veteran status, or other protected categories. Residence Inn by Marriott at 600 W Swedesford Rd, Berwyn, Pennsylvania, is currently seeking a full-time Guest Environment Expert to join their housekeeping team. This non-management role offers an hourly pay rate of $17.00 and requires availability to work weekends. The position is hands-on, requiring physical activity such as standing, sitting, walking for extended periods, and moving or lifting objects weighing up to 50 pounds.

The Guest Environment Expert plays a vital role in maintaining the cleanliness and overall appearance of the hotel, which directly impacts guest satisfaction. This role goes beyond basic housekeeping duties; it aims to build an exceptional guest experience by delivering attention to detail and a proactive approach to maintaining the guest environment. The responsibilities include cleaning guest rooms and public spaces, replenishing supplies, fulfilling guest requests, and ensuring common areas are inviting and well-presented. Employees in this role are empowered with the autonomy to address needs throughout their assigned work area efficiently. The ideal candidate will embody Marriott's quality standards, uphold safety protocols, demonstrate professional appearance and communication, and contribute enthusiastically to the team dynamic. Working at Residence Inn provides an opportunity to be part of a supportive and team-oriented culture that values each member's contributions and strives to help associates grow both professionally and personally. This position is perfect for individuals who enjoy being active, take pride in their work, and are committed to delivering top-tier guest service in a fun and respectful environment. By joining this team, associates become part of a globally recognized company renowned for its innovative hospitality solutions and dedication to creating positive experiences for guests worldwide. Residence Inn encourages employees to bring their best selves to work every day and to collaborate in shaping an inclusive, rewarding workplace where they can thrive and develop their careers.

Job Requirements

  • must be available to work weekends
  • ability to stand, sit, or walk for extended periods
  • capable of moving, lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance
  • compliance with company policies
  • ability to maintain confidentiality
  • professional personal appearance and communication
  • non-management position experience is a plus

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to work weekends
  • strong attention to detail
  • good physical stamina and ability to stand, sit, or walk for extended periods
  • effective communication skills
  • commitment to teamwork and guest service

Job Duties

  • maintain cleanliness and appearance of guest rooms and public spaces
  • stock housekeeping carts
  • respond promptly to guest requests
  • follow safety and hygiene protocols
  • move, lift, and handle objects up to 50 pounds
  • uphold company policies and quality standards
  • communicate professionally with team and guests

Job Criteria

Experience

No experience required


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