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Guest Environment Expert

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.01 - $19.36
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development programs
wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its dedication to quality service, innovation, and exceptional guest experiences. As a multinational company with a broad portfolio of brands, Marriott Hotels represents the pinnacle of hospitality, offering welcoming environments for travelers worldwide. Known for its commitment to diversity and inclusion, Marriott fosters a supportive work culture that values unique backgrounds and experiences. This commitment ensures all employees have equitable access to opportunities and thrive in a workplace that celebrates different perspectives and talents. Marriott International emphasizes a safe, respectful, and positive working environment, making it an employer of choice within the hotel and hospitality sector.

The role of Guest Environment Expert at Marriott Hotels is crucial to delivering the exceptional guest experience the brand is famous for. This position goes beyond the traditional housekeeping duties to include a wide array of responsibilities that maintain the hotel's appearance and cleanliness comprehensively. Guest Environment Experts take ownership of their designated areas, performing tasks like delivering guest requests efficiently, stocking housekeeping carts, and cleaning both guest rooms and public spaces. This role requires a proactive and hands-on approach, as it involves physical activities such as standing, sitting, walking for extended periods, and lifting or moving objects up to 50 pounds. Attention to detail, adherence to company policies, professional appearance, and quality standards are paramount to success in this position.

Working as a Guest Environment Expert also means being part of a team dedicated to creating memorable and unique experiences for all hotel guests. The role demands not only technical housekeeping skills but also a genuine commitment to hospitality, teamwork, and maintaining a welcoming atmosphere. Guest Environment Experts are empowered to do what needs to be done to enhance the guest environment and contribute to the hotel's overall reputation for excellence. Marriott Hotels provide an environment where employees are encouraged to grow, take pride in their work, and contribute to the collective success of the team. This role offers individuals a chance to be part of a respected and well-established global brand, with opportunities for career advancement and personal development.

Job Requirements

  • high school diploma or equivalent
  • prior experience in housekeeping or related field preferred
  • ability to stand, sit, or walk for extended periods
  • capability to lift, carry, push, pull objects weighing up to 50 pounds
  • strong interpersonal skills
  • commitment to upholding company standards and confidentiality
  • flexible availability to meet business needs

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or hospitality experience preferred
  • strong communication skills
  • ability to work independently and as part of a team
  • attentive to detail and quality
  • physical capability to perform job duties
  • adherence to company policies and procedures

Job Duties

  • maintain the cleanliness and appearance of guest rooms and public areas
  • deliver guest requests promptly and courteously
  • stock housekeeping carts with necessary supplies
  • follow company safety, confidentiality, and quality standards
  • uphold professional appearance and communication at all times
  • perform physical tasks including lifting and moving items up to 50 pounds
  • collaborate with team members to ensure a seamless guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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