Guest Environment Expert

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $23.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Marriott International is a leading global hospitality company known for its diverse portfolio of brands and commitment to delivering exceptional guest experiences. Among its many brands is Courtyard by Marriott, a hotel designed specifically with business travelers in mind. Located at 10605 N Wolfe Rd, Cupertino, California, this Courtyard hotel offers a dynamic and engaging work environment that values diversity, inclusion, and the professional growth of its employees. The company emphasizes equal opportunity employment, fostering a welcoming workplace where all associates are respected and empowered to succeed. Marriott International also ensures compliance with federal, state, and local laws regarding employment practices, including for individuals with criminal backgrounds, disabilities, and veteran status.

The role available is a full-time Housekeeping and Laundry position at the Courtyard by Marriott in Cupertino. This non-management role offers a pay rate of $23.50 per hour and includes tip eligibility, providing added earning potential for hardworking employees. The position demands open availability and flexibility with shifts, allowing the hotel to meet varying guest needs across different times. The successful candidate will be an Expert in the guest environment, responsible not only for cleaning rooms and public areas but also for creating a clean, safe, and welcoming atmosphere that contributes to memorable guest experiences.

Housekeeping professionals at this hotel are integral to maintaining high standards of cleanliness and hotel appearance. Their responsibilities go beyond routine cleaning; these experts are empowered to proactively address guest requests, restock cleaning carts, manage spaces efficiently, and perform physically active tasks such as lifting, pushing, and moving objects up to 50 pounds. This role requires stamina and a positive approach to multitasking in a fast-paced environment to ensure guest satisfaction and smooth hotel operations.

Joining Courtyard by Marriott means becoming part of a global team that supports your professional development and encourages continuous learning. Employees are expected to uphold company guidelines such as maintaining confidentiality, following safety protocols, adhering to quality standards, and presenting a professional appearance and communication style. The workplace culture celebrates a fusion of diverse cultures, talents, and experiences, making it an ideal environment for individuals passionate about hospitality and service excellence.

Overall, this Housekeeping and Laundry role is perfect for individuals who want to make a meaningful impact on guest experiences while working for a respected international brand. Marriott International provides a supportive setting where employees are motivated to excel, grow, and have fun in their roles. This opportunity offers a career path within a global hospitality leader, backed by a commitment to equality, inclusion, and employee well-being. If you are enthusiastic about maintaining immaculate hotel environments and enjoy collaborating within a dedicated team, this position offers a fulfilling and rewarding career step.

Job Requirements

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience preferred
  • open availability and flexible shifts preferred
  • ability to stand, walk, and perform physical tasks for extended periods
  • ability to lift and move up to 50 pounds unassisted
  • authorization to work in the United States
  • commitment to safety and confidentiality protocols

Job Qualifications

  • experience in housekeeping or related field preferred
  • ability to work flexible shifts and open availability
  • strong attention to detail and commitment to quality
  • good interpersonal and communication skills
  • ability to perform physically demanding tasks safely
  • professionalism in appearance and conduct

Job Duties

  • clean guest rooms and public areas to high standards
  • respond promptly to guest requests and needs
  • restock cleaning carts and supplies
  • perform physical tasks including lifting and moving items up to 50 pounds
  • maintain safety and sanitation protocols
  • adhere to company quality and confidentiality standards
  • communicate professionally and maintain personal appearance

Job Criteria

Experience

No experience required


Job Location

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