Guest Environment Expert

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $24.10
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Courtyard by Marriott, located at 455 Harmon Meadow Blvd, Secaucus, New Jersey, is part of the globally recognized Marriott International portfolio. Marriott International is a leading worldwide hospitality company known for its dedication to providing exceptional guest experiences and quality accommodations. Courtyard specifically caters to business travelers by offering comfortable stays tailored to their unique needs. As a hotel brand, Courtyard prides itself on maintaining a high standard of service, providing amenities that allow guests to work efficiently and relax comfortably during their travels.

The Housekeeping & Laundry department is essential in ensuring that every guest's stay is comfortable, clean, and memorable. This full-time, non-management position offers competitive pay of around $21.69 to $24.10 per hour, reflecting the importance Marriott places on this role. The position calls for an individual who is energetic, detail-oriented, and dedicated to maintaining the hotel’s cleanliness and appearance. This particular role is based on-site, emphasizing the physical and interactive nature of the job in supporting the guest environment.

As a Guest Environment Expert at Courtyard by Marriott, your responsibilities extend beyond simply cleaning rooms and making beds. You will be skilled in multiple housekeeping functions and play a key role in maintaining the hotel’s overall cleanliness and atmosphere. You will engage actively in guest requests, restocking cleaning carts, cleaning guest rooms and common areas, and addressing various other tasks to ensure that guests experience a welcoming and spotless environment.

Safety is a primary focus in this role, as you will be expected to work in a safe and efficient manner. Marriott is committed to upholding company guidelines and procedures that foster confidentiality, professionalism, and quality standards, including maintaining your uniform and appearance in a professional way at all times. This position involves various physical activities such as standing, sitting, walking for long periods, and lifting or moving items under 50 pounds without assistance. These physical demands underpin the necessity for a reliable and hardworking individual who can effectively contribute to the hotel’s operation and guest satisfaction.

Joining Marriott International means becoming part of a diverse and inclusive workplace that values and celebrates the unique backgrounds, talents, and experiences of its associates. Marriott is an equal opportunity employer that does not discriminate against any applicant or employee based on disability, veteran status, or other protected characteristics. This commitment to diversity and inclusion enriches the workplace culture, making it a welcoming environment for associates and guests alike.

At Courtyard, the passion for exceeding traveler needs has led to the creation of the first hotel designed specifically for business travelers. The current Courtyard experience empowers guests regardless of their travel purpose, and the housekeeping team plays a vital role in fulfilling this mission. Working in a smaller, ambitious team, you will have the opportunity to grow and learn continuously, improving guest experiences while being part of a fun and dynamic workplace.

Joining Courtyard means more than just a job; it means starting your career journey with one of the most prestigious hotel brands worldwide. You will be supported with a wide range of benefits designed to enrich your well-being, support your family, and provide career development opportunities. Benefit eligibility and options may vary depending on your position, employment status, and location, but the overall intent is to help you become your best self while delivering outstanding service to guests. Marriott’s comprehensive benefits and commitment to diversity make it an ideal employer for anyone passionate about hospitality and guest services. In this role, you will make meaningful contributions to guest satisfaction and the hotel’s success, ensuring every stay at Courtyard is exceptional.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to stand, sit, walk for extended periods
  • ability to lift and move items up to 50 pounds
  • availability to work full-time
  • willingness to follow company safety and procedural guidelines
  • maintain a professional appearance and demeanor

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience is a plus
  • ability to follow directions and maintain attention to detail
  • strong communication skills
  • capacity to work independently and as part of a team
  • reliable and punctual work ethic

Job Duties

  • clean guest rooms and common areas to maintain hygiene and appearance
  • respond promptly to guest requests and needs
  • restock cleaning supplies and equipment on carts
  • adhere to safety guidelines and company procedures
  • maintain professional appearance and communication
  • handle physical tasks such as lifting and moving items under 50 pounds
  • assist with additional housekeeping responsibilities as needed

Job Criteria

Experience

No experience required


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