Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
401k plan
flexible scheduling

Job Description

Residence Inn by Marriott is a leading hotel brand specializing in extended-stay accommodations, designed to provide guests with the comforts of home combined with exceptional service. Located at 881 Baker St, Costa Mesa, California, Residence Inn offers spacious suites with fully equipped kitchens and modern amenities tailored to meet the unique needs of both business travelers and leisure guests. As part of Marriott International, one of the world’s largest and most respected hospitality companies, Residence Inn benefits from a global network that values diversity, inclusion, and career development. The hotel operates under the commitment to creating memorable guest experiences while maintaining high standards of quality and cleanliness throughout its facilities.

The Residence Inn by Marriott is now hiring for a full-time, non-management role in the Housekeeping & Laundry department. This position is vital in maintaining the elegant and welcoming environment that Residence Inn promises to its guests. Specifically, the hotel is seeking Guest Environment Experts who play a critical role beyond just cleaning rooms and making beds. These associates contribute significantly to crafting unique and memorable guest experiences by ensuring all hotel spaces are clean, well-maintained, and comfortable. The role emphasizes being proactive and empowered to address various needs immediately, whether it involves responding to guest requests, replenishing cleaning carts, or maintaining common areas.

This job requires availability for evening shifts and weekends, with a competitive pay rate of $19.00 per hour. The position demands a hands-on individual who thrives in an active setting, frequently standing, walking, and performing physical tasks such as lifting, carrying, pushing, and placing objects under 50 pounds without assistance. Guest Environment Experts must also uphold company policies, including safety guidelines, confidentiality, and professional appearance standards. Their efforts directly impact guest satisfaction and the smooth operation of the hotel.

Residence Inn values its employees as essential team members who help build an inclusive and supportive workplace. The company is committed to equal employment opportunities, valuing diversity, and fostering a culture where every associate can thrive regardless of background or protected status. This role is more than just a housekeeping job; it is an opportunity to join a global hospitality leader, establish meaningful connections, and grow professionally while delivering an exceptional guest experience. By joining Residence Inn, associates become part of a legendary service culture that prioritizes teamwork and personalized care for guests on extended stays.

Job Requirements

  • availability to work evening shifts
  • availability to work weekends
  • ability to perform physical tasks including lifting up to 50 pounds
  • legal authorization to work in the united states
  • no management experience required
  • willingness to adhere to company policies and safety standards

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience advantageous
  • ability to follow instructions and company policies
  • strong communication skills
  • capable of working independently and as part of a team
  • physical stamina to perform prolonged standing and walking
  • reliability and punctuality

Job Duties

  • maintain cleanliness and upkeep of guest rooms and public areas
  • respond to guest requests promptly and professionally
  • restock cleaning carts and supplies as needed
  • perform physical tasks such as lifting and moving items up to 50 pounds
  • follow safety guidelines and company procedures
  • uphold professional appearance and conduct
  • ensure guest satisfaction through attention to detail

Job Criteria

Experience

No experience required


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