Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Marriott International stands as a global leader in the hospitality industry, counting among its portfolio renowned brands such as Gaylord Hotels. Known for delivering exceptional guest experiences, Marriott International places a strong emphasis on diversity, inclusion, and the professional growth of its associates. Located at 6000 W Osceola Pkwy in Kissimmee, Florida, this establishment operates with a commitment to excellence in hospitality, striving to create memorable and unique experiences for all guests. When you join Marriott International, you are entering a world-class environment that champions equal opportunity employment, ensures a safe workplace, and provides a culture where associates' diverse talents and backgrounds are celebrated.

The current opportunity is for a Housekeeping Room Attendant, classified under the Housekeeping and Laundry job category. This role is full-time, non-management, and offers a pay rate of $23.00 per hour. As a Housekeeping Room Attendant, often referred to as a Guest Environment Expert, you will be a key player in upholding the hotel's cleanliness standards and creating an inviting atmosphere. Your role will transcend simply cleaning rooms and beds — you will actively contribute to crafting an exceptional guest experience by maintaining the overall appearance and hygiene of the hotel’s guest rooms and public areas.

This position demands an individual who is physically capable, standing or walking for extended periods and engaging in hands-on tasks such as lifting, carrying, pushing, or pulling objects up to 50 pounds. You will have the autonomy and responsibility to prioritize your duties effectively within your assigned spaces, be it stocking carts, fulfilling guest requests, or ensuring public spaces are spotless. Beyond the practical tasks, this job requires a commitment to professionalism, manifested in maintaining a neat uniform, personal appearance, and positive communication with guests and team members.

Marriott International’s philosophy for its Housekeeping Room Attendants is rooted in the belief that every gesture contributes to a memorable guest experience. Through a combination of operational excellence and genuine care, you will help foster an environment where guests feel valued and comfortable. The role also emphasizes safety and adherence to company policies, underscoring the importance of confidentiality and upholding quality standards across all housekeeping duties. This is an excellent entry point for individuals seeking to enter the hospitality industry with the potential for long-term career development within the Marriott family.

Joining Gaylord Hotels within Marriott’s vast portfolio not only offers the chance to be part of a team dedicated to high-quality service but also connects you to a network of hospitality professionals worldwide. The company invests in its employees by offering a range of benefits and career advancement opportunities, supporting you to become the best version of yourself. Here, you'll find a welcoming workplace culture that encourages creativity, entrepreneurial spirit, and big-hearted service. Marriott International is passionate about crafting meaningful experiences not only for its guests but also for its employees. If you have a passion for hospitality and meet the requirements, the Housekeeping Room Attendant position represents an exciting opportunity to grow within a respected and globally recognized hospitality company.

Job Requirements

  • High school diploma or equivalent
  • Ability to perform physical tasks including lifting up to 50 pounds
  • Availability for full-time work
  • Commitment to maintaining safety and cleanliness standards
  • Ability to follow instructions and company policies
  • Strong work ethic and reliability
  • Professional appearance and communication skills

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is an advantage but not mandatory
  • Ability to operate cleaning equipment and supplies safely and effectively
  • Strong attention to detail and commitment to quality
  • Good communication skills to interact with guests and team members
  • Physical ability to perform manual labor including lifting and standing for long periods
  • Positive attitude and willingness to provide excellent customer service

Job Duties

  • Clean guest rooms thoroughly and efficiently to meet high standards
  • Stock housekeeping carts with necessary supplies and equipment
  • Deliver guest requests and respond promptly to their needs
  • Maintain cleanliness and appearance of public areas within the hotel
  • Follow safety guidelines to ensure a secure work environment
  • Adhere to company policies including confidentiality and quality standards
  • Maintain professional personal appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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