
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
team environment
Job Description
AC Hotels by Marriott is a distinguished hospitality brand that embodies a sleek and sophisticated approach to hotel design and guest experience. Known for its attention to detail and commitment to quality, AC Hotels focuses on creating environments where every element contributes to an elegant and memorable stay. Located at 2912 Collins Ave, Miami Beach, Florida, this full-time non-management housekeeping position is an opportunity to be part of a global hotel portfolio under Marriott International, a leader in the hospitality industry renowned for its dedication to diversity, inclusion, and equal opportunity employment. AC Hotels prides itself on its minimalist yet impactful design philosophy, and its teams are encouraged to embrace a global mindset, demonstrating passion for detail and a continuous desire to enhance guest experiences. This role is ideal for those who thrive in dynamic, guest-centered environments where attention to detail is considered the greatest form of generosity.
The role of a Guest Environment Expert at AC Hotels is not merely about maintaining cleanliness but about crafting an inviting and immaculate atmosphere that elevates each guest's stay. These experts are entrusted with a broad spectrum of housekeeping duties that ensure the entire hotel reflects the brand’s standards of excellence. From the appearance and upkeep of guest rooms to the maintenance of public areas, the Guest Environment Expert plays a critical part in shaping the overall ambiance of the hotel. Responsibilities extend beyond cleaning to include responding to guest requests efficiently, managing supplies, and supporting other operational needs. This role demands physical endurance, as it involves standing, sitting, or walking for extended periods and handling objects up to 50 pounds. With an emphasis on safety, professionalism, and quality, a Guest Environment Expert must uphold Marriott’s policies and procedures, maintain confidentiality, and present themselves in a manner that aligns with the hotel's refined image.
Marriott International’s commitment to fostering an inclusive culture is echoed at AC Hotels, where team members are valued for their diversity, unique talents, and cultural backgrounds. The company strives to create an environment where associates can belong, thrive, and develop their careers. Working at AC Hotels offers the chance to be part of a supportive global team dedicated to excellence and innovation in hospitality. This role invites individuals passionate about delivering impeccable service and enhancing guest satisfaction to join a brand that values both personal and professional growth. By joining AC Hotels by Marriott, employees embark on a career path that is rich with opportunity, community, and the potential to become the best version of themselves. Here, every task is an opportunity to contribute to the legacy of exceptional hospitality Marriott International is known for.
The role of a Guest Environment Expert at AC Hotels is not merely about maintaining cleanliness but about crafting an inviting and immaculate atmosphere that elevates each guest's stay. These experts are entrusted with a broad spectrum of housekeeping duties that ensure the entire hotel reflects the brand’s standards of excellence. From the appearance and upkeep of guest rooms to the maintenance of public areas, the Guest Environment Expert plays a critical part in shaping the overall ambiance of the hotel. Responsibilities extend beyond cleaning to include responding to guest requests efficiently, managing supplies, and supporting other operational needs. This role demands physical endurance, as it involves standing, sitting, or walking for extended periods and handling objects up to 50 pounds. With an emphasis on safety, professionalism, and quality, a Guest Environment Expert must uphold Marriott’s policies and procedures, maintain confidentiality, and present themselves in a manner that aligns with the hotel's refined image.
Marriott International’s commitment to fostering an inclusive culture is echoed at AC Hotels, where team members are valued for their diversity, unique talents, and cultural backgrounds. The company strives to create an environment where associates can belong, thrive, and develop their careers. Working at AC Hotels offers the chance to be part of a supportive global team dedicated to excellence and innovation in hospitality. This role invites individuals passionate about delivering impeccable service and enhancing guest satisfaction to join a brand that values both personal and professional growth. By joining AC Hotels by Marriott, employees embark on a career path that is rich with opportunity, community, and the potential to become the best version of themselves. Here, every task is an opportunity to contribute to the legacy of exceptional hospitality Marriott International is known for.
Job Requirements
- high school diploma or equivalent
- ability to stand, sit, or walk for extended periods
- capability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- availability to work full time
- ability to follow company policies and procedures
- commitment to maintaining confidentiality
- professional personal appearance
Job Qualifications
- high school diploma or equivalent
- prior housekeeping or custodial experience preferred
- ability to work independently and as part of a team
- strong attention to detail
- good communication and interpersonal skills
- physical stamina to meet job demands
- willingness to uphold company policies and standards
Job Duties
- maintain the appearance and cleanliness of guest rooms and public spaces
- deliver guest requests promptly and courteously
- stock housekeeping carts with necessary supplies
- follow all safety protocols and company policies
- support team members with operational tasks as needed
- handle physical aspects of the job including lifting, carrying, pushing, and pulling items up to 50 pounds
- ensure professional appearance and maintain confidentiality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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