Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $21.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
uniform provided
flexible schedule

Job Description

The Ritz-Carlton, located at 1881 Curtis St, Denver, Colorado, is a prestigious luxury hotel brand under the Marriott International portfolio. Known globally for its exceptional service and commitment to guest satisfaction, The Ritz-Carlton sets the standard for rare and special luxury hospitality. With over 100 award-winning properties worldwide, the brand attracts top-tier hospitality professionals who are passionate about creating lifelong memories for their guests. The company fosters an environment of inclusivity, valuing the diverse backgrounds, talents, and experiences of its associates. Marriott International is an equal opportunity employer that emphasizes a safe workplace, adherence to company policies, confidentiality, quality standards, and professionalism in appearance and communication. Associate wellbeing and career growth are supported through a wide range of comprehensive benefits, with specific options varying according to employment status, position, and location.

The role of Room Attendant at The Ritz-Carlton in Denver is a vital position within the Housekeeping & Laundry department. This part-time, non-management role pays $21.50 per hour and centers on significantly enhancing the guest experience by ensuring that guests are welcomed to clean, comfortable, and meticulously maintained accommodations. Unlike basic housekeeping roles, Room Attendants at The Ritz-Carlton are recognized as Guest Environment Experts who perform a variety of critical housekeeping functions. Their responsibilities include maintaining the overall appearance and cleanliness of guest rooms and public areas throughout the hotel, fulfilling guest requests, and ensuring that carts and supplies are fully stocked.

The Room Attendant position requires physical stamina, as individuals will be on their feet for extended periods and must be able to lift, carry, push, and pull objects weighing up to 50 pounds without assistance. Attention to detail, a hands-on approach to work, and a commitment to the highest standards of hospitality are essential. Room Attendants play a crucial role in delivering The Ritz-Carlton's "Gold Standards," such as the Employee Promise and Credo, which guide the team in providing gracious, thoughtful, and exceptional service. Joining The Ritz-Carlton means becoming part of a global team dedicated to excellence and continuous improvement, where associates are empowered to be creative, thoughtful, and compassionate. The company culture emphasizes collaboration, respect, and personal development, offering a meaningful career path in luxury hospitality.

Job Requirements

  • High school diploma or equivalent
  • Ability to work part-time hours
  • Capability to lift up to 50 pounds
  • Ability to stand and walk for extended periods
  • Good communication skills
  • Willingness to follow company policies
  • Commitment to quality and professionalism

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or custodial experience preferred
  • Ability to operate cleaning equipment
  • Strong attention to detail
  • Good communication skills
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 pounds

Job Duties

  • Clean guest rooms including bathrooms and floors
  • Change bed linens and make beds
  • Stock cleaning carts and supplies
  • Respond promptly to guest requests
  • Maintain cleanliness in public areas
  • Follow safety and sanitation policies
  • Report maintenance issues

Job Criteria

Experience

No experience required


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