Marriott International, Inc logo

Guest Environment Expert

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Team-oriented environment

Job Description

Marriott International is a globally renowned leader in the hospitality industry, known for its commitment to exceptional guest experiences and its extensive portfolio of hotels and resorts worldwide. One of its distinctive brands, Aloft Hotels, stands out as a modern, vibrant, and energetic hotel concept that caters to guests seeking a dynamic and stylish atmosphere. Aloft Hotels blends contemporary design with a welcoming environment and a focus on social connection, offering guests a unique and memorable stay whether they are traveling for business or leisure. Marriott International values diversity and inclusion, fostering a culture where associates from all backgrounds are celebrated and given equal opportunities to thrive. The company upholds a strong commitment to non-discrimination practices, ensuring a workplace that respects and values every individual. Located at 191 Dorrance Street in Providence, Rhode Island, the Aloft Hotel offers a full-time, non-management position for a Guest Environment Expert in its Housekeeping and Laundry department. This role plays a pivotal part in maintaining the high standards of cleanliness and presentation that Marriott guests expect.

The Guest Environment Expert position at Aloft Hotels goes beyond traditional housekeeping duties. It focuses on creating an impactful guest experience through attention to detail and proactive service. This role is empowered to manage their work area independently, executing a comprehensive range of housekeeping functions that ensure the entire hotel environment remains pristine and inviting. Responsibilities include cleaning guest rooms, maintaining public spaces, stocking housekeeping carts, and addressing guest requests promptly and efficiently. The role demands physical stamina as associates in this position will be on their feet for extended periods and must be able to perform tasks involving lifting, carrying, pushing, and pulling objects up to 50 pounds without assistance. This hands-on job requires dedication to safety, adherence to company policies, and upholding Marriott International's high standards for quality and professionalism, including maintaining proper uniform and appearance standards.

At Aloft Hotels, associates are encouraged to be confident self-expressers who contribute to the vibrant and inclusive culture of the brand. The hotel is a hub for connection, blending social elements with modern design, serving guests in a fun yet professional environment. Joining this team offers an opportunity to belong to an amazing global group, grow professionally, and bring your best self to work every day while making a positive impact on guests' experiences. This is an excellent opportunity for individuals seeking a full-time position in a dynamic hospitality setting with a respected global company dedicated to its people and guests alike.

Job Requirements

  • high school diploma or equivalent
  • ability to work full time
  • physical capability to perform demanding tasks
  • willingness to adhere to uniform and appearance standards
  • ability to maintain confidentiality
  • legal authorization to work
  • commitment to non-discrimination and equal opportunity principles

Job Qualifications

  • previous housekeeping experience preferred
  • ability to stand and walk for extended periods
  • ability to lift and move objects up to 50 pounds
  • strong attention to detail
  • good communication skills
  • ability to follow instructions and work independently
  • commitment to quality and professionalism

Job Duties

  • clean guest rooms and public areas
  • respond to guest requests promptly
  • stock housekeeping carts with necessary supplies
  • maintain hotel cleanliness standards
  • follow safety and company policies
  • operate cleaning equipment effectively
  • support team operations as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef