
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
wellness programs
Job Description
Marriott International is a leading global hospitality company renowned for its commitment to excellence and unparalleled guest experiences. With a diverse portfolio of brands including Marriott Hotels and JW Marriott, the company operates hundreds of properties worldwide, offering guests memorable stays through exceptional service and well-maintained environments. Marriott is dedicated to fostering an inclusive work environment where associates from all backgrounds are welcomed, respected, and given opportunities for growth and development. The company's core values emphasize quality, professionalism, safety, and respect for both guests and employees. As a part of this esteemed organization, associates are empowered to contribute meaningfully to the guest experience while benefiting from a supportive and dynamic workplace.
The role of a Guest Environment Expert is critical within Marriott Hotels, particularly within the luxury sector represented by JW Marriott. This position goes beyond typical housekeeping tasks; it is about creating a unique and memorable experience for every guest by maintaining the cleanliness and overall appearance of guest rooms and public areas throughout the hotel. Guest Environment Experts are responsible for cleaning rooms, restocking supplies, responding promptly to guest requests, and ensuring public spaces are inviting and spotless. This role requires physical stamina as it involves standing, walking for extended periods, and lifting or carrying items up to 50 pounds. The successful candidate will be proactive and take ownership of their designated work areas, maintaining high quality standards that reflect the prestigious JW Marriott brand.
Guest Environment Experts play a key role in upholding Marriott's commitment to safety by adhering strictly to workplace safety guidelines and company policies. They are expected to maintain a professional appearance, communicate effectively, and show respect and confidentiality at all times. Working at JW Marriott offers a unique opportunity to join a community that values innovation, inclusivity, and personal growth. Associates receive ongoing training and development opportunities, recognition for their contributions, and a supportive environment that promotes well-being. Marriott’s dedication to non-discrimination ensures that all employees have equal opportunities regardless of disability, veteran status, or any other protected characteristic.
Joining Marriott Hotels, and specifically JW Marriott, means becoming part of a world-class team dedicated to hospitality excellence. Marriott International's global footprint provides diverse career paths within an organization that genuinely cares about its people and the communities it serves. This role is ideal for individuals passionate about hospitality, who thrive in fast-paced environments, and want to make a measurable impact on guests’ experiences through attention to detail and a positive attitude. Marriott's promise of "Wonderful Hospitality. Always." is brought to life by Guest Environment Experts who ensure each guest encounter is extraordinary, making them essential ambassadors of the brand’s legacy and values.
The role of a Guest Environment Expert is critical within Marriott Hotels, particularly within the luxury sector represented by JW Marriott. This position goes beyond typical housekeeping tasks; it is about creating a unique and memorable experience for every guest by maintaining the cleanliness and overall appearance of guest rooms and public areas throughout the hotel. Guest Environment Experts are responsible for cleaning rooms, restocking supplies, responding promptly to guest requests, and ensuring public spaces are inviting and spotless. This role requires physical stamina as it involves standing, walking for extended periods, and lifting or carrying items up to 50 pounds. The successful candidate will be proactive and take ownership of their designated work areas, maintaining high quality standards that reflect the prestigious JW Marriott brand.
Guest Environment Experts play a key role in upholding Marriott's commitment to safety by adhering strictly to workplace safety guidelines and company policies. They are expected to maintain a professional appearance, communicate effectively, and show respect and confidentiality at all times. Working at JW Marriott offers a unique opportunity to join a community that values innovation, inclusivity, and personal growth. Associates receive ongoing training and development opportunities, recognition for their contributions, and a supportive environment that promotes well-being. Marriott’s dedication to non-discrimination ensures that all employees have equal opportunities regardless of disability, veteran status, or any other protected characteristic.
Joining Marriott Hotels, and specifically JW Marriott, means becoming part of a world-class team dedicated to hospitality excellence. Marriott International's global footprint provides diverse career paths within an organization that genuinely cares about its people and the communities it serves. This role is ideal for individuals passionate about hospitality, who thrive in fast-paced environments, and want to make a measurable impact on guests’ experiences through attention to detail and a positive attitude. Marriott's promise of "Wonderful Hospitality. Always." is brought to life by Guest Environment Experts who ensure each guest encounter is extraordinary, making them essential ambassadors of the brand’s legacy and values.
Job Requirements
- high school diploma or equivalent preferred
- ability to stand, sit, or walk for extended periods
- capacity to move, lift, carry, push, and pull objects weighing up to 50 pounds without assistance
- adherence to company safety standards
- willingness to follow policies and procedures
- maintain professional appearance and confidentiality
- ability to work flexible schedules including weekends and holidays
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in housekeeping or hospitality industry a plus
- strong attention to detail
- ability to work independently and as part of a team
- excellent communication skills
- physical stamina and ability to perform manual tasks
- commitment to delivering exceptional guest service
Job Duties
- clean guest rooms and public spaces to high standards
- restock housekeeping carts and guest supplies
- respond promptly to guest requests
- follow safety procedures and company policies
- maintain professional appearance and communication
- perform physical tasks such as lifting and moving objects up to 50 pounds
- uphold confidentiality and quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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