Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $25.37 - $26.70
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Career Development
Employee Discounts

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to guest satisfaction, innovation, and employee development. The Newark Liberty International Airport Marriott, located conveniently near one of the busiest airports in the United States, provides travelers with exceptional accommodation and services. As part of the larger Marriott portfolio, this hotel embodies the company’s commitment to quality, inclusivity, and fostering a welcoming environment for guests and associates alike. With a global reach and a reputation built on excellence, Marriott International offers numerous opportunities for career advancement, providing employees with a supportive, vibrant workplace where their talents are recognized and nurtured. This particular location at Newark serves as a hub of hospitality near the airport, catering to both business and leisure travelers, ensuring their stay is comfortable, efficient, and memorable. The hotel prides itself on maintaining high cleanliness standards, modern facilities, and a team-oriented culture that puts guest experience at the forefront.

The role of Guest Environment Expert at the Newark Liberty International Airport Marriott is essential to maintaining the hotel’s pristine environment. This full-time, non-management position focuses on housekeeping tasks that go beyond basic cleaning to create an inviting atmosphere for guests. A Guest Environment Expert is responsible for upholding the cleanliness and appearance of the hotel's guest rooms, public areas, and other facilities, ensuring each space contributes to a compelling guest experience. The role demands both independence and teamwork, as experts are empowered to assess their environments and take proactive measures to address cleaning and maintenance needs. This position requires physical stamina and attention to detail with tasks including moving around the hotel frequently, handling various housekeeping equipment, and managing inventory for supplies. Additionally, associates in this role are expected to present themselves professionally, adhere strictly to safety protocols, and maintain confidentiality regarding hotel operations.

The hourly pay range for this position is $25.37 to $26.70, reflecting Marriott’s commitment to competitive wages within the hospitality sector. Working at Marriott means joining a diverse community that values each individual's background, experiences, and contributions. The hotel fosters an inclusive workplace free from discrimination on any protected basis, providing equal opportunity for growth and success. Marriott International offers a robust benefits package designed to support the well-being of its employees and their families, including health, dental, and vision insurance, paid time off, retirement plans, and career development programs. This environment cultivates a sense of belonging and purpose, allowing employees to thrive professionally and personally.

Marriott Hotels are synonymous with wonderful hospitality, and the Newark Liberty International Airport Marriott is no exception. The brand works diligently to innovate and elevate guest experiences while preserving the warm, familiar comforts that travelers expect. In this Guest Environment Expert role, you will be instrumental in delivering on the promise of thoughtful and heartfelt service by maintaining impeccable housekeeping standards. The position offers a unique chance to contribute to a world-class hotel environment, representing one of the most respected names in global hospitality. By joining Marriott, you align yourself with a legacy of service excellence and opportunities for advancement within a supportive global team.

Moreover, JW Marriott, part of Marriott’s luxury portfolio, embodies the brand’s high standards and dedication to employee well-being, creating an unmatched work culture. Associates at JW Marriott experience a genuine sense of community and access to continuous training and development in a luxury setting with a focus on holistic well-being. As a Guest Environment Expert, you will be part of this legacy, driving exceptional guest experiences while embracing personal growth and professional fulfillment at one of the company’s prestigious properties. This role is ideal for individuals passionate about hospitality and dedicated to creating memorable experiences in a dynamic, fast-paced environment.

Job Requirements

  • high school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to move and lift up to 50 pounds
  • willingness to work flexible hours including weekends and holidays
  • ability to stand, sit, or walk for extended periods
  • reliable and punctual
  • ability to follow safety protocols
  • excellent guest service orientation

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping or janitorial experience preferred
  • ability to work independently and as part of a team
  • strong attention to detail
  • good communication skills
  • physical stamina to perform demanding cleaning tasks
  • familiarity with cleaning supplies and equipment

Job Duties

  • maintaining cleanliness and appearance of guest rooms and public spaces
  • delivering guest requests promptly and courteously
  • stocking housekeeping carts with necessary supplies
  • adhering to safety and quality standards
  • moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds
  • following company policies and procedures
  • ensuring professional uniform and personal appearance

Job Criteria

Experience

No experience required


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