Marriott International, Inc logo

Guest Environment Expert

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.01 - $19.36
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Career development opportunities
Employee Discounts
401(k) retirement plan
wellness programs
Tuition Assistance

Job Description

The College Park Marriott Hotel & Conference Center, located at 3501 University Blvd E, Adelphi, Maryland, is a distinguished establishment known for its commitment to providing exceptional hospitality experiences to guests. As part of the renowned Marriott Hotels portfolio, this location upholds the global reputation of Marriott International, a leader in the hospitality industry. Marriott Hotels pride themselves on elevating the art of hospitality through innovation and a personal touch that makes every guest feel welcomed and valued. With a rich culture that values diversity, inclusivity, and the unique contributions of each team member, Marriott creates an empowering and supportive environment for employees to thrive and grow.

The role of a Guest Environment Expert at the College Park Marriott Hotel & Conference Center is essential to maintaining the hotel’s high standards of cleanliness, comfort, and overall guest satisfaction. Unlike traditional housekeeping roles, this position focuses on creating a memorable and unique experience for each guest by ensuring that their environment is pristine and welcoming. As a Guest Environment Expert, employees are responsible for performing a variety of housekeeping duties, including cleaning guest rooms and public areas, restocking supplies, and responding promptly to guest requests. This dynamic role requires attention to detail, physical stamina, and a proactive approach to maintaining hotel standards.

Employees in this position have the autonomy to move freely within their designated areas to manage tasks efficiently and contribute to a seamless guest experience. The position is full-time and non-management, offering a competitive hourly wage ranging from $18.01 to $19.36. The schedule is flexible, with a preference for open availability, making it suitable for individuals who can adapt to varying shift demands. This job demands physical activity such as standing, sitting, or walking for extended periods, and the capability to lift, carry, push, pull, or place objects weighing up to 50 pounds safely.

Marriott International’s commitment to equal opportunity is central to its hiring practices. The company fosters a work environment that celebrates diversity and ensures nondiscrimination on any protected basis, including disability and veteran status. This inclusive philosophy is reflected in the supportive and respectful culture that associates experience daily. The benefits offered support the well-being and professional development of employees and include a broad array of health, career, and lifestyle resources.

Joining Marriott Hotels means becoming part of a worldwide community dedicated to the hospitality profession and the continuous delivery of 'Wonderful Hospitality. Always.' Employees are encouraged to be their best selves, find purpose in their work, and enjoy a strong sense of belonging within an amazing global team. The Guest Environment Expert role is not just a job; it is an opportunity to contribute to an enduring legacy of hospitality excellence while advancing one’s career in a dynamic, respected organization.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull, and place objects up to 50 pounds
  • flexible schedule
  • openness to work varied shifts
  • commitment to safety and quality standards
  • professional personal appearance and communication

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or janitorial experience helpful
  • ability to handle physical demands of the job
  • strong attention to detail
  • good communication and interpersonal skills
  • ability to work independently and as part of a team

Job Duties

  • clean guest rooms and public areas
  • restock housekeeping carts and supplies
  • respond promptly to guest requests
  • maintain appearance and cleanliness of the hotel
  • adhere to safety and quality standards
  • follow company policies and procedures
  • assist with additional reasonable job duties as assigned

Job Criteria

Experience

No experience required


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