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Job Overview
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
flexible schedule
Job Description
Ulta Beauty is the largest North American beauty retailer and the premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With a vast selection of more than 25,000 products from approximately 500 well-established and emerging beauty brands, Ulta Beauty offers a wide range of options that cater to all customers across every category and price point. The company is renowned for blending its own private label with top-tier brands to provide an unmatched shopping experience. Beyond retail, Ulta Beauty also features a full-service salon in every store, offering hair, skin, brow, and makeup services delivered... Show More
Job Requirements
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and relevant work experience
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
- Work a flexible schedule to include days, evenings, weekends, and holidays
Job Qualifications
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and relevant work experience
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service
- Courteously handle sales, refunds and exchanges
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
- Maintain prompt, regular attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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