Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Benefits
Various health insurance options including medical, dental, vision, prescription drug
401k Retirement Savings Plan with Employer Match
paid time off (PTO)
Life insurance
Paid parental leave
short-term and long-term disability
Healthcare and dependent care flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program (EAP)
Company provided parking
Additional Employee Perks and Discounts
Job Description
Williams Lea is a renowned global leader specializing in marketing and communication services tailored for corporate clients. With a rich history and a robust presence in the industry, Williams Lea has established its reputation by providing innovative solutions in business process outsourcing, document management, and marketing services. The company operates in multiple locations including Dallas, TX, where it strives to nurture a collaborative and professional work environment that fosters growth, innovation, and excellence. Williams Lea is committed to delivering exceptional client service supported by a dedicated team of professionals who embody the company’s core values such as integrity, customer focus,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years receptionist, switchboard, or administrative assistant experience preferably in banking, legal, or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn company business and employee details
- Ability to work in a fast-paced team environment
- Ability to handle business matters professionally
- Attention to detail
- Intermediate skills in Microsoft Word and Excel
- Ability to prioritize multiple projects and deadlines
- Excellent oral and written communication skills
- Self-motivated and able to multi-task
- Must work well in a team environment
- Must interact effectively with multi-functional and diverse backgrounds
- Positive can-do attitude
Job Qualifications
- High school diploma or equivalent
- Minimum two years receptionist, switchboard, or administrative assistant experience preferably in banking, legal, or large corporate environment
- Exceptional customer service skills
- Ability to learn in-depth company knowledge
- Ability to work in a fast-paced team environment
- Professionalism in handling business matters
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work and balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated with ability to multi-task
- Ability to interact effectively with diverse backgrounds
- Positive can-do attitude
- Team-oriented mindset
Job Duties
- Answer incoming calls on a multi-line phone system in a cordial and professional manner
- Transfer calls to appropriate individuals
- Greet clients and visitors warmly and professionally
- Notify employees of visitor arrivals when necessary
- Provide high-level services to staff, clients, and guests
- Communicate with manager and client on job or deadline issues
- Handle additional assigned projects
- Handle sensitive and confidential documents and information
- Meet contracted deadlines for accepting, completing, and delivering all work
- Troubleshoot basic equipment problems
- Prioritize workflow
- Interact with clients in person, over the phone, or electronically
- Adhere to Williams Lea and client site policies
- Use equipment and supplies in a cost-efficient manner
Job Location
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