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Guest Attendant (Seasonal)

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $15.00
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Benefits

A fun workplace where you can be yourself and do awesome work!
Free movies & food
Paid Time Off
competitive pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
FSA
HSA
Voluntary benefits available for all full-time and part-time teammates

Job Description

Alamo Drafthouse Cinema is a renowned cinema chain known for its unique blend of entertainment and dining, creating a one-of-a-kind movie-going experience. Established with a commitment to delivering world-class hospitality, Alamo Drafthouse Cinema combines carefully curated film selections with exceptional food and beverage service. With locations across the United States, the company prides itself on fostering a community-centered environment that goes beyond just watching a movie; it's about creating memorable moments in a welcoming and safe atmosphere. Alamo Drafthouse is dedicated to upholding high standards of cleanliness, customer service, and safety, ensuring that every visit is not just enjoyable but... Show More

Job Requirements

  • Must be able to execute light lifting and transport items medium distances, up to 50 lbs
  • Must be able to stand in one place for extended periods
  • Able to walk up and down stairs many times over a course of hours
  • Positions oneself to duck out of view of the guests in the theaters
  • Operates POS entry using touchscreen devices
  • Ability to move with caution and operate in a busy/sometimes loud environment

Job Qualifications

  • 2+ years of experience in a high-volume restaurant/theater environment is a plus
  • Proven ability to work collaboratively in a fast-paced work environment
  • Schedule flexibility - early mornings, late nights, weekends, holidays
  • Active alcohol certification with the applicable state agency
  • Active food handlers certification with the applicable state agency
  • Being a cinephile is a plus!

Job Duties

  • Maintains kindness and understanding
  • Organizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next film
  • Ensure order cards, safety, and guest needs are being taken care of in multiple theaters
  • Launches and manages the guests' orders from POS entry to delivery
  • Performs assigned opening and closing duties on specified shifts
  • Maintains assistive listening and closed-captioned devices
  • Maintains a positive and team-driven atmosphere
  • Troubleshoot guest issues with the support of the management team
  • Owns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
  • Maintains a working knowledge of our core and limited-time-only "LTO" menu offerings
  • Maintains a working knowledge of the films and events playing in our theaters
  • Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas
  • Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
  • Responsible for all guest-facing interactions and the overall guest experience in the theater
  • Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

Job Location

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