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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
hourly wage
Flexible pay options
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Job Description
WoodSpring Suites in Mesa, AZ, operated by Hotel Management & Consulting, Inc., is a leading extended-stay hotel chain known for providing comfortable, affordable accommodations tailored to meet the needs of long-term travelers. With a commitment to guest satisfaction and operational excellence, WoodSpring Suites offers a welcoming environment supported by a team of hospitality professionals dedicated to delivering exceptional service. The company embraces a performance-based culture that prioritizes hard work balanced with respect for personal life, fostering a positive work environment where employees can thrive and advance based on merit. As part of this small, efficient team, employees at WoodSpring Suites... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year customer service experience
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for extended periods
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Proficient with computer systems
- Strong communication skills
- Ability to work in a team-oriented environment
Job Qualifications
- Minimum of one year in customer service
- Hotel operations experience preferred
- Proficient computer skills
- Excellent communication skills
- Strong organizational, time management, and problem-solving skills
- Proactive in solving problems
Job Duties
- Manage daily front office operations including reservations, renewals, check-outs, and check-ins
- Review and approve front office paperwork and reports
- Ensure guest needs are met and conduct tours for potential guests
- Fulfill special guest requests such as linen exchanges
- Complete laundry duties including washing, drying, folding, and organizing linens and towels
- Maintain clean and organized laundry area
- Perform cleaning tasks including vacuuming, dusting, and sanitizing public areas
- Ensure cleaning supplies are stocked and distributed across the property
- Assist with in-house guest sales and marketing initiatives to increase occupancy
- Know and follow property emergency procedures and ensure security needs are met
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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