Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
flexible scheduling
friendly work environment
team events
Job Description
Politan Row is a vibrant market-style food hall located in the heart of Atlanta, GA, offering a diverse array of culinary experiences brought together in a communal space that fosters social interaction and culinary discovery. Known for its inviting atmosphere and exceptional service, Politan Row serves as a hub where local and regional eateries showcase their specialties, attracting a varied clientele who come to enjoy a unique dining experience in a casual yet dynamic environment. This establishment is recognized not only for its culinary variety but also for its commitment to providing excellent customer service and maintaining a clean and welcoming space for all visitors. Operating with a part-time employment model, Politan Row values its employees and provides a collaborative work environment where team members feel supported and empowered to contribute to the overall guest experience. The position of Guest Assistant at Politan Row plays a crucial role in this ecosystem by serving as the face of the market, embodying the welcoming spirit that the establishment is known for.
The Guest Assistant at Politan Row is responsible for ensuring that every guest and vendor-partner receives high-quality service characterized by attentiveness, professionalism, and efficiency. This role involves facilitating the cleanliness and maintenance of the dining area, ensuring that tables are promptly turned over and set for incoming guests, and providing support through tasks such as serving and refilling water. The Guest Assistant's duties are integral to the smooth operation of the market, contributing to an environment that is both inviting and safe. The position requires the individual to adhere closely to company safety policies, maintain a professional appearance, and communicate effectively with guests and supervisors. By executing these responsibilities with care and professionalism, the Guest Assistant helps to create a memorable dining experience that encourages repeat visits and positive word-of-mouth for Politan Row.
This role demands a strong guest service orientation paired with a capability to multi-task and work calmly under pressure. Physical stamina is also essential, as the job involves continuous standing, walking, and various movements such as bending, stooping, and lifting up to 50 pounds. Employees in this position must maintain personal health and sanitation standards in accordance with health regulations, ensuring that the environment remains safe and hygienic. The Guest Assistant must be able to respond promptly to guest needs, expertly handle dishes and table settings, and contribute to the overall cleanliness of the market. Beyond the technical tasks, the role also emphasizes interpersonal skills, such as thanking guests as they depart and responding to requests in a friendly and professional manner. This combination of duties makes the Guest Assistant an indispensable member of the Politan Row team, one whose efforts support the market's reputation for quality and customer satisfaction.
The Guest Assistant at Politan Row is responsible for ensuring that every guest and vendor-partner receives high-quality service characterized by attentiveness, professionalism, and efficiency. This role involves facilitating the cleanliness and maintenance of the dining area, ensuring that tables are promptly turned over and set for incoming guests, and providing support through tasks such as serving and refilling water. The Guest Assistant's duties are integral to the smooth operation of the market, contributing to an environment that is both inviting and safe. The position requires the individual to adhere closely to company safety policies, maintain a professional appearance, and communicate effectively with guests and supervisors. By executing these responsibilities with care and professionalism, the Guest Assistant helps to create a memorable dining experience that encourages repeat visits and positive word-of-mouth for Politan Row.
This role demands a strong guest service orientation paired with a capability to multi-task and work calmly under pressure. Physical stamina is also essential, as the job involves continuous standing, walking, and various movements such as bending, stooping, and lifting up to 50 pounds. Employees in this position must maintain personal health and sanitation standards in accordance with health regulations, ensuring that the environment remains safe and hygienic. The Guest Assistant must be able to respond promptly to guest needs, expertly handle dishes and table settings, and contribute to the overall cleanliness of the market. Beyond the technical tasks, the role also emphasizes interpersonal skills, such as thanking guests as they depart and responding to requests in a friendly and professional manner. This combination of duties makes the Guest Assistant an indispensable member of the Politan Row team, one whose efforts support the market's reputation for quality and customer satisfaction.
Job Requirements
- High school diploma or GED
- Basic math skills: add, subtract, multiply, and divide
- Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to stand, sit, and walk constantly
- Ability to work in a standing position for long periods of time (up to 8 hours)
- Ability to reach, bend, stoop, kneel, crouch, crawl, and climb
- Ability to lift up to 50 lbs
- Ability to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry and wipe
Job Qualifications
- High school diploma or GED
- Basic math skills: add, subtract, multiply, and divide
- Strong guest service orientation
- Good communication skills verbally interacts with management, team members, and guests
- Ability to identify and resolve problems quickly and efficiently
- Ability to accept constructive criticism and work calmly and effectively under pressure
- Ability to take directions and be a team player
- Multi-task-oriented and self-motivated
Job Duties
- Follow all company safety rules, policies, and procedures
- Stack clean, dry china in designated areas
- Maintain a clean, well-groomed, professional appearance always
- Respond appropriately to guest requests
- Communicate guest requests to supervisors as needed
- Clear dishes, sanitize and set tables, sweep or vacuum the surrounding floor in a professional and effective manner
- Remove trash on a regular basis around the hall
- Continuously groom the entire restaurant and its perimeters
- Serve water, provide refills as needed
- Stock all service areas and maintain adequate supplies during the meal period, including ice
- Ensure that each guest is treated in a friendly, professional, and timely manner
- Thank guests as they are leaving
- Maintain personal health and sanitation standards based on health regulations
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
