Logan's Roadhouse logo

Guest Assistant G/A

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.00 - $13.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Meal Allowances

Job Description

Logans Roadhouse is a reputable restaurant chain known for its casual dining atmosphere, offering a variety of American cuisine with a focus on quality and customer satisfaction. Established with a commitment to providing a welcoming environment, Logans Roadhouse emphasizes strong service and a friendly dining experience. With multiple locations, it aims to uphold consistent standards in food quality, hospitality, and community involvement. The company values teamwork, dedication, and a positive attitude, making it an excellent workplace for those passionate about the restaurant industry. Their focus on guest experience ensures that each visit is enjoyable and memorable, contributing to their growing popularity and loyal customer base.

The Busser position at Logans Roadhouse plays a crucial role in maintaining the cleanliness and ambiance of the dining area to enhance the overall customer experience. This is an hourly, part-time or full-time position that involves a variety of responsibilities aimed at supporting the front-of-house team. The Busser ensures that tables are promptly and effectively cleared, cleaned, and reset for the next group of diners, facilitating a smooth flow of service. This role demands attentiveness to detail and speed to ensure that every table is ready for new guests without delay. Additionally, the busser supports the serving team by replenishing beverages and assisting with any immediate needs during service. Logans Roadhouse values busser staff who can manage the physical demands of the role, including moving furniture and restocking supplies, while maintaining a professional and friendly disposition.

Working as a busser requires strong coordination and communication skills to interact efficiently with servers, kitchen staff, and management. Passion for hospitality and a willingness to contribute to a team-oriented environment are essential. The busser must be proactive in identifying when attention is needed for restocking or cleaning and able to respond promptly to complaints or damage reports. With strict adherence to food safety and alcohol dispensing regulations, the position requires valid certifications as well. The job promises a challenging yet rewarding environment where staff can develop valuable skills in restaurant operations and customer service. Benefits and training opportunities are provided to support employee growth, making it an excellent entry point for individuals interested in advancing their career within the hospitality industry.

Job Requirements

  • high school diploma or equivalent preferred
  • prior restaurant experience is a plus
  • ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • successful completion of hourly position validations, including company-required training (safety, systems, menu)
  • adheres to Logans Roadhouse appearance standards
  • must possess proper food handler and alcohol dispensing certifications

Job Qualifications

  • high school diploma or equivalent preferred
  • prior restaurant experience is a plus
  • ability to manage fast-paced, high-volume shifts while providing excellent guest service
  • successful completion of hourly position validations, including company-required training (safety, systems, menu)
  • adheres to Logans Roadhouse appearance standards
  • must possess proper food handler and alcohol dispensing certifications

Job Duties

  • ensuring that tables are cleared, cleaned, and reset between seatings
  • serving food and refilling beverages as required
  • place tableware and condiments on tables
  • assisting with the cleaning and processing of dirty dishes and silverware
  • ensuring that the menus, crockery, and cutlery are cleaned and replenished between tables
  • managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies
  • reporting any damage, shortages and complaints to the manager
  • moving tables, chairs and furniture to accommodate customers as needed
  • tidying the restaurant after service and ensuring that it is prepped for the following service
  • executes restroom checks as needed or required

Job Criteria

Experience

Entry Level (1-2 years)


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