Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Employee Discount Program
Job Description
MetroLagoons is a premier resort-style lagoon company that brings the essence of a vacation experience to everyday life across Florida. With four vibrant lagoon locations, MetroLagoons offers guests thrilling water adventures, inviting swim-up bars, private cabanas, and dynamic community events. These features create an atmosphere where families can connect, friends can celebrate, and visitors can enjoy a sun-soaked escape filled with fun and relaxation. MetroLagoons is committed to delivering memorable experiences that blend excitement with relaxation, making every visit a special event for guests of all ages.
The company is currently expanding its team for the 2026 summer season, seeking enthusiastic and dedicated individuals to join as Admissions Hosts. This role is crucial to maintaining the welcoming and efficient atmosphere that MetroLagoons is known for. Admissions Hosts are the front-line ambassadors of the company, responsible for greeting guests, managing ticket and rental sales, and ensuring the smooth operation of guest admission processes at both indoor and outdoor locations. The position demands a passion for customer service and a positive, energetic approach to interacting with guests under varying weather conditions.
In this role, candidates will engage in multiple responsibilities including selling tickets for lagoon entry, rentals, special events, and merchandise. They will monitor guest check-in and re-entry, enforce company rules such as bag checks, and maintain cleanliness and organization of the work area and rental zones. Additionally, Admissions Hosts assist guests with questions or concerns and operate communication devices to coordinate with team members and leadership efficiently. Physical endurance is required as the role involves standing for long periods and occasional lifting of items up to 50 pounds. Flexibility in scheduling is essential, with work hours spanning mornings, evenings, weekends, and holidays.
MetroLagoons prioritizes safety, integrity, and superior customer service in every interaction, making the Admissions Host role integral to the guest experience. Candidates who bring enthusiasm, reliability, effective communication, and a professional demeanor will thrive and contribute to the company’s mission of providing joyous and memorable aquatic escapes. MetroLagoons offers an employee discount program that includes lagoon entry and discounts on food, beverages, and merchandise. The company values diversity and inclusion and is an equal opportunity employer dedicated to providing a respectful workplace for all employees.
The company is currently expanding its team for the 2026 summer season, seeking enthusiastic and dedicated individuals to join as Admissions Hosts. This role is crucial to maintaining the welcoming and efficient atmosphere that MetroLagoons is known for. Admissions Hosts are the front-line ambassadors of the company, responsible for greeting guests, managing ticket and rental sales, and ensuring the smooth operation of guest admission processes at both indoor and outdoor locations. The position demands a passion for customer service and a positive, energetic approach to interacting with guests under varying weather conditions.
In this role, candidates will engage in multiple responsibilities including selling tickets for lagoon entry, rentals, special events, and merchandise. They will monitor guest check-in and re-entry, enforce company rules such as bag checks, and maintain cleanliness and organization of the work area and rental zones. Additionally, Admissions Hosts assist guests with questions or concerns and operate communication devices to coordinate with team members and leadership efficiently. Physical endurance is required as the role involves standing for long periods and occasional lifting of items up to 50 pounds. Flexibility in scheduling is essential, with work hours spanning mornings, evenings, weekends, and holidays.
MetroLagoons prioritizes safety, integrity, and superior customer service in every interaction, making the Admissions Host role integral to the guest experience. Candidates who bring enthusiasm, reliability, effective communication, and a professional demeanor will thrive and contribute to the company’s mission of providing joyous and memorable aquatic escapes. MetroLagoons offers an employee discount program that includes lagoon entry and discounts on food, beverages, and merchandise. The company values diversity and inclusion and is an equal opportunity employer dedicated to providing a respectful workplace for all employees.
Job Requirements
- HS diploma or equivalent preferred
- 1 year of admission experience preferred
- Energetic, enthusiastic and reliable personality
- Excellent communication skills
- Professional manner, discretion, and appearance
- Flexible availability, including mornings, evenings, weekends, and holidays
- Ability to work outside in all-weather elements
- Ability to stand for long periods of time
- Ability to lift up to 50 lbs
Job Qualifications
- HS diploma or equivalent preferred
- 1 year of admission experience preferred
- Energetic, enthusiastic and reliable personality
- Excellent communication skills
- Professional manner, discretion, and appearance
- Flexible availability, including mornings, evenings, weekends, and holidays
- Ability to work outside in all weather elements
- Ability to stand for long periods of time
- Ability to lift up to 50 lbs
Job Duties
- Provide excellent customer service
- Sell lagoon tickets, rental products, special events tickets, gift shop merchandise, and other products as required
- Check in guests and residents of the lagoon as well as monitor the re-entry process
- Ensure guests follow company bag check rules
- Clean your assigned work area as needed for a strong opening, closing, and maintain throughout the day
- Clean and reset rental areas throughout the day and for closing responsibilities
- Assist with maintaining lawn games and lending materials to guests
- Accept, log, and maintain the park's lost and found by adhering to all procedures
- Assist guests with any questions or concerns onsite and via phone
- Use a walkie-talkie radio to communicate with other team members and leadership
- Ensure proper handling of all cash, credit cards, and gift cards
- Assist guests in parking area as needed
- Adhere to all safety policies to ensure guests and team members' safety
- Demonstrate the utmost integrity in all professional and personal matters
- Other duties as assigned, including assisting in other departments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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