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Guest Arrival Expert

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
employee wellness initiatives

Job Description

EDITION Hotels are a standout brand under Marriott International, renowned for combining the visionary genius of renowned boutique hotelier Ian Schrager with the service excellence of a world-class luxury hotel. Located at 500 Channelside Dr, Tampa, Florida, this brand offers a uniquely sophisticated hospitality experience. Marriott International, a global leader in the hotel and lodging industry, is dedicated to creating memorable and exceptional experiences for its guests through innovation, quality, and unparalleled service. As part of their commitment to diversity and inclusion, they foster an environment where associates of all backgrounds feel valued and celebrated, embodying the company’s ethos of equal opportunity employment.

The Bellperson role at EDITION Hotels represents the frontline of guest interaction, serving as a vital ambassador for the property's commitment to extraordinary service. As the first and last point of contact during guest arrivals and departures, the Bellperson's duties extend beyond traditional luggage handling; they are charged with creating a warm, hospitable, and seamless experience for every guest. This full-time, non-management position focuses on safety, professionalism, and efficiency while consistently enhancing the guest's overall impression of the hotel.

This career opportunity at Marriott's EDITION Hotels is ideal for individuals who thrive in high-energy hospitality settings and enjoy meaningful guest interaction. The role requires the ability to stand, sit, or walk for extended periods and physical strength to handle guest luggage, sometimes lifting items weighing up to 50 pounds independently or heavier with assistance. Responsibilities include greeting guests, guiding them through check-in and check-out processes, attending to operational requests, and proactively addressing guest needs in a thoughtful and courteous manner. The Bellperson embodies the EDITION brand's balance of polish with personality, blending charisma, charm, and professionalism to deliver exceptional service with a personal touch.

Marriott International supports the professional development of its employees and encourages ambition and growth within its ranks. As part of a respected portfolio of global hospitality brands, EDITION Hotels offer employees an opportunity to be part of something special — a place where your best work matters and your contributions impact memorable experiences for a diverse and sophisticated clientele. Joining this team means more than just a job; it's a commitment to excellence, creativity, and warmth in hospitality. Embracing this role means becoming a member of a dynamic, global family that values mutual respect, innovation, and passion for guest service.

Job Requirements

  • High school diploma or GED equivalent
  • Ability to work full-time
  • Physical ability to stand, walk, and lift luggage
  • Willingness to adhere to company policies and procedures
  • Ability to provide a professional appearance and demeanor
  • No supervisory experience required
  • Ability to follow safety standards and confidentiality guidelines

Job Qualifications

  • High school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Ability to work on feet for extended periods
  • Physically able to lift and carry luggage weighing up to 50 pounds
  • Friendly and outgoing personality
  • No prior work experience required

Job Duties

  • Greet guests promptly and courteously upon arrival
  • Assist guests with luggage handling and transportation to their rooms
  • Provide information about hotel amenities and local attractions
  • Coordinate with front desk and other staff to ensure seamless guest experiences
  • Maintain lobby and entrance areas in clean and orderly condition
  • Respond swiftly to guest requests and operational needs
  • Uphold safety standards and company policies while performing all duties

Job Criteria

Experience

No experience required


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