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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2916)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development

Job Description

Target Corporation is a renowned American retail company known for its comprehensive range of products, including stylish yet affordable apparel, household goods, groceries, and electronics. As one of the largest retail chains in the United States, Target prides itself on delivering an exceptional shopping experience to millions of guests every day through its nationwide network of stores and digital platforms. Target's mission focuses on helping all families discover the joy of everyday life by providing high-quality merchandise, innovative services, and a customer-centric environment. The company fosters a vibrant workplace culture that emphasizes respect, inclusion, teamwork, and community involvement.

The position available is for a Guest Advocate, a crucial role within Target's service and engagement team. A Guest Advocate is responsible for creating welcoming and positive interactions with guests, ensuring their shopping experience is seamless, enjoyable, and exceeds their expectations. This is an hourly wage position starting at $18.50 USD per hour and offers an opportunity for team members to gain valuable skills and build a foundation for a career within Target. This role is ideal for individuals who enjoy working in a fast-paced, customer-focused environment where no two days are the same.

Guest Advocates at Target are passionate about guest experience and play a pivotal role in supporting both in-store and digital services. Their responsibilities include greeting guests warmly, assisting with queries, problem-solving, and promoting store programs such as loyalty enrollment. They ensure the checklane area runs efficiently by scanning, bagging, and processing transactions accurately and compliantly. Additionally, they educate guests on digital features like the Target app, Order Pick-Up, Drive Up, and online ordering services, helping to drive adoption and enhance guest convenience.

Team members in this role must be adaptable, friendly, and capable of handling multiple tasks while maintaining attention to detail and high service standards. The position requires physical activity such as standing for extended periods and occasionally lifting merchandise up to 44 pounds. Guest Advocates work flexible schedules that may include nights, weekends, holidays, and peak shopping times. This role offers valuable experiential learning through well-structured training provided by Target, making it suitable for candidates eager to develop communication, problem-solving, and teamwork skills.

Working at Target means becoming part of a company that values its team members by offering competitive wages, comprehensive training, and an engaging environment that supports diversity and inclusion. Target also follows fair employment practices and accommodates applicants with disabilities, ensuring equal opportunities for all.

Job Requirements

  • Minimum age 16 or older
  • ability to communicate effectively using positive language
  • willingness to work flexible schedules including nights, weekends, and holidays
  • ability to stand and remain mobile for entire shifts
  • capability to lift and move merchandise up to 44 pounds
  • dependable attendance and punctuality
  • compliance with safety and company policies
  • capability to operate handheld scanners and technology devices
  • able to work independently and in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • prior customer service experience beneficial
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced and physically demanding environment
  • familiarity with digital technology and mobile applications a plus
  • ability to work flexible hours including nights, weekends, and holidays
  • strong problem-solving and multitasking abilities
  • positive and welcoming attitude towards guests and team members

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by greeting guests while completing daily tasks
  • engage with guests to solve specific needs and inform them of current promos and events
  • be knowledgeable about tools, products, and services to improve guest experience
  • thank guests and promote Target loyalty programs
  • scan and bag guest items efficiently and accurately
  • minimize guest wait time while maintaining service quality
  • educate guests on Target app features and digital services
  • handle returns following store policies
  • maintain a clean and clutter-free work area
  • stock supplies during store hours
  • demonstrate ethical conduct, safety, and compliance
  • support guest services such as order pick-up and Drive Up
  • perform additional duties as needed based on business demands

Job Criteria

Experience

No experience required


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