Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible scheduling
Job Description
Target is a well-established retail corporation recognized for its commitment to helping all families discover the joy of everyday life. As a leading retailer in the United States, Target stands out due to its emphasis on a positive customer experience supported by strong values and a vibrant company culture. The company fosters an environment where employees are encouraged to engage meaningfully with their work, grow their skills, and build rewarding careers. Known for offering diverse products and innovative shopping solutions both in-store and online, Target continually adapts to meet the evolving needs of its guests. The retail giant emphasizes inclusivity, guest satisfaction, and operational excellence, all while offering competitive compensation and robust benefits to its team members.
The role of a Guest Advocate at Target is a frontline position pivotal in delivering exceptional guest service. This role focuses on advocating for guest experiences, maintaining store cleanliness, and promoting Target's services and loyalty programs. As a Guest Advocate, you will interact directly with guests, ensuring their shopping experience is smooth, welcoming, and efficient. The hourly starting pay for this position is $18.25 USD, reflecting the company's investment in quality service and employee well-being.
Responsibilities in this role are diverse and dynamic. You will engage with guests through greeting and assisting them, providing accurate information about current promotions, store events, and services. Empowerment is a key component of this role: you will use your judgment to resolve guest concerns, educate guests about digital shopping tools such as the Target App, and facilitate smooth transactions at checklanes. The role also includes tasks that support store operations like handling returns, maintaining cleanliness, stocking supplies, and ensuring compliance with safety and ethical standards.
To succeed in this position, you must thrive in a fast-paced, flexible working environment, capable of handling multiple tasks efficiently. Effective communication, a helpful attitude, and attention to detail are critical, alongside physical stamina and adaptability to varying temperatures and work conditions. Target supports all team members through comprehensive training programs designed to build career skills and promote professional growth.
Target’s Guest Advocate role is more than just a job; it is a career step into retail that equips individuals with valuable interpersonal and operational skills. This role offers the opportunity to be part of a respected brand that values innovation, teamwork, and guest satisfaction. Employees are supported through flexible schedules and a comprehensive benefits package, enhancing their work-life balance and financial security. Target’s commitment to inclusion and accommodation ensures equal opportunities for all candidates. Join Target as a Guest Advocate and become part of a team dedicated to making every shopping experience a joy for guests and a fulfilling chapter in your career journey.
The role of a Guest Advocate at Target is a frontline position pivotal in delivering exceptional guest service. This role focuses on advocating for guest experiences, maintaining store cleanliness, and promoting Target's services and loyalty programs. As a Guest Advocate, you will interact directly with guests, ensuring their shopping experience is smooth, welcoming, and efficient. The hourly starting pay for this position is $18.25 USD, reflecting the company's investment in quality service and employee well-being.
Responsibilities in this role are diverse and dynamic. You will engage with guests through greeting and assisting them, providing accurate information about current promotions, store events, and services. Empowerment is a key component of this role: you will use your judgment to resolve guest concerns, educate guests about digital shopping tools such as the Target App, and facilitate smooth transactions at checklanes. The role also includes tasks that support store operations like handling returns, maintaining cleanliness, stocking supplies, and ensuring compliance with safety and ethical standards.
To succeed in this position, you must thrive in a fast-paced, flexible working environment, capable of handling multiple tasks efficiently. Effective communication, a helpful attitude, and attention to detail are critical, alongside physical stamina and adaptability to varying temperatures and work conditions. Target supports all team members through comprehensive training programs designed to build career skills and promote professional growth.
Target’s Guest Advocate role is more than just a job; it is a career step into retail that equips individuals with valuable interpersonal and operational skills. This role offers the opportunity to be part of a respected brand that values innovation, teamwork, and guest satisfaction. Employees are supported through flexible schedules and a comprehensive benefits package, enhancing their work-life balance and financial security. Target’s commitment to inclusion and accommodation ensures equal opportunities for all candidates. Join Target as a Guest Advocate and become part of a team dedicated to making every shopping experience a joy for guests and a fulfilling chapter in your career journey.
Job Requirements
- accurately handle checkout operations, transactions and support cash office operations as needed
- scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
- flexible work schedule including nights, weekends and holidays
- reliable and prompt attendance necessary
- ability to remain mobile for the duration of a scheduled shift
- capable of working in and exposure to varying temperatures, humidity and other elements while performing certain job duties including but not limited to drive-up, carryout
- willing to comply with all safety policies, best practices and training
Job Qualifications
- communicating effectively, including using positive language and attentive to guests needs
- welcoming and helpful attitude toward guests and other team members
- attention to detail while prioritizing tasks
- willing to educate guests and engage around products and services
- able to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
- able to work both independently and with a team
- capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Job Duties
- demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests as you are completing your daily tasks
- engage with guests in a welcoming way to help solve their specific needs
- make the guest aware of current promos, store activities and events
- be knowledgeable about the tools, products, and services available in the total store
- thank guests and let them know we're happy they chose to shop at Target
- know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
- scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- work efficiently to minimize guest wait time while maintaining guest service and accuracy
- understand and show guests how to use the features and offerings within the Target App including Wallet
- be familiar with order pick-up, drive up and online ordering, and know how to direct the guest to enroll, activate and use these features
- attempt every return and follow register prompts
- partner with immediate leaders as needed to help solve for the guest while following Target's policies and procedures
- maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal
- stock supplies during store open hours while being available for the guest
- demonstrate a culture of ethical conduct, safety and compliance
- work in a safe manner at all times
- comply with all safety policies, best practices, and training
- report hazards and correct where possible
- support guest services such as order pick up, drive-up orders, drive-up returns and maintain a compliance culture while executing those duties
- perform all other duties based on business needs
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
