
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
employee discount
flexible scheduling
Employee assistance program
Job Description
Target Corporation is a well-established retail giant known for providing a comprehensive shopping experience that encompasses a wide range of products, from apparel and groceries to electronics and household essentials. Founded with a mission to offer great quality and value, Target has grown into a beloved brand recognized nationwide for its commitment to customer satisfaction and community engagement. Employees at Target contribute to creating a welcoming and inclusive environment, enhancing the shopping experience through dedicated service and innovative solutions. Known for its strong values and vibrant culture, Target empowers team members by offering various opportunities for career growth and development within a supportive, engaging workplace.
The role of a Guest Advocate at Target is a vital position that directly contributes to ensuring guests have a joyful and seamless shopping experience. At an hourly starting rate of 15.50 USD, this hourly employment opportunity is perfect for individuals who thrive on interaction and providing excellent customer service in a fast-paced retail environment. As a Guest Advocate, you will play an essential role in welcoming guests, facilitating their shopping needs, solving concerns, and promoting Target’s loyalty programs and digital solutions. This role involves a balance of interpersonal communication, problem-solving, and operational duties such as processing transactions, maintaining store cleanliness, and supporting both physical and online shopping experiences such as order pickup and drive-up services.
Team members in this role engage daily with diverse guests and team members, fostering a culture of respect, safety, and ethical conduct. The job offers a dynamic environment where adaptability is key, given the varying nature of guest interactions and store operations. With comprehensive training programs, Target equips Guest Advocates with the skills needed to excel, including efficient checkout operations, technology usage, and compliance with food safety and company policies. The role demands physical stamina, attention to detail, and the ability to multitask effectively within established timeframes. This position is ideal for those who value teamwork, flexibility, and the satisfaction of making a positive impact on each guest’s visit.
Overall, working at Target as a Guest Advocate provides a platform to develop valuable skills in customer service, communication, and retail operations, making it an excellent entry point for a career in retail or customer-focused industries. Target's commitment to its team members extends beyond the workplace, offering competitive benefits that support financial well-being, education, and personal growth, reflecting its overarching goal to be an employer of choice where every team member feels valued and empowered.
The role of a Guest Advocate at Target is a vital position that directly contributes to ensuring guests have a joyful and seamless shopping experience. At an hourly starting rate of 15.50 USD, this hourly employment opportunity is perfect for individuals who thrive on interaction and providing excellent customer service in a fast-paced retail environment. As a Guest Advocate, you will play an essential role in welcoming guests, facilitating their shopping needs, solving concerns, and promoting Target’s loyalty programs and digital solutions. This role involves a balance of interpersonal communication, problem-solving, and operational duties such as processing transactions, maintaining store cleanliness, and supporting both physical and online shopping experiences such as order pickup and drive-up services.
Team members in this role engage daily with diverse guests and team members, fostering a culture of respect, safety, and ethical conduct. The job offers a dynamic environment where adaptability is key, given the varying nature of guest interactions and store operations. With comprehensive training programs, Target equips Guest Advocates with the skills needed to excel, including efficient checkout operations, technology usage, and compliance with food safety and company policies. The role demands physical stamina, attention to detail, and the ability to multitask effectively within established timeframes. This position is ideal for those who value teamwork, flexibility, and the satisfaction of making a positive impact on each guest’s visit.
Overall, working at Target as a Guest Advocate provides a platform to develop valuable skills in customer service, communication, and retail operations, making it an excellent entry point for a career in retail or customer-focused industries. Target's commitment to its team members extends beyond the workplace, offering competitive benefits that support financial well-being, education, and personal growth, reflecting its overarching goal to be an employer of choice where every team member feels valued and empowered.
Job Requirements
- ability to handle checkout transactions accurately
- capability to lift and move merchandise up to 44 pounds
- flexible schedule including nights, weekends, and holidays
- reliable and prompt attendance
- capacity to remain mobile for entire shift
- ability to work in varying temperature and weather conditions
- basic proficiency with technology and handheld devices
Job Qualifications
- high school diploma or equivalent preferred
- previous retail or customer service experience is a plus
- effective communication skills including using positive language
- ability to interact warmly with guests and team members
- attention to detail while multitasking
- ability to operate handheld scanners and other technology
- capability to work independently and collaboratively
- ability to remain composed in a fast-paced environment
Job Duties
- demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests as you are completing your daily tasks
- engage with guests in a welcoming way to help solve their specific needs
- make guests aware of current promos, store activities and events
- be knowledgeable about tools, products, and services to improve guest experience
- thank guests and express appreciation for choosing to shop at Target
- promote Target Loyalty programs and assist with sign-up
- scan and bag guest items efficiently and accurately
- minimize guest wait time while maintaining accuracy
- educate guests on Target App features including Wallet
- support order pick-up, Drive-Up, and online ordering services
- handle returns and follow register prompts
- maintain a clean and clutter-free work area
- stock supplies during store hours while remaining available for guests
- comply with safety policies and report hazards
- support compliance with beverage laws during guest services
- perform other duties based on business needs
Job Criteria
Experience
No experience required
Job Location
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