Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0775)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
training programs
flexible schedule
Job Description
Target is a leading retail corporation dedicated to helping millions of families discover the joy of everyday life through exceptional shopping experiences. Founded on a culture of inclusivity and innovation, Target operates numerous stores across the United States, offering a wide variety of products including clothing, electronics, groceries, and household essentials. With a commitment to excellent customer service and community engagement, Target continues to grow as a top choice for shoppers who value quality, convenience, and a positive shopping environment. Known for its iconic red and white branding and focus on guest satisfaction, Target also emphasizes the development and growth of its team members, providing a supportive workplace environment and numerous career opportunities.
The role of a Guest Advocate at Target is pivotal to ensuring that every guest's experience is welcoming, efficient, and memorable. This position is ideal for individuals who enjoy interacting with others, thrive in fast-paced environments, and are passionate about delivering excellent customer service. As a Guest Advocate, you will be the face of the store, welcomed guests warmly, assisting them with their shopping needs across various areas including checklanes, guest services, gift registry, pick-up, and drive-up services.
This hourly position starts at $15.00 USD per hour and requires a flexible schedule that may include nights, weekends, holidays, and peak shopping times. The role combines customer interaction with operational tasks such as scanning and bagging items, handling returns, maintaining cleanliness and order, and educating guests about Target’s digital and in-store offerings. Additionally, team members in this role will promote loyalty programs, assist with technology usage like the Target App and Wallet, and help facilitate smooth transactions to minimize wait times.
Guest Advocates are empowered to resolve guest concerns independently by applying problem-solving skills and decision-making abilities, ensuring a positive and seamless guest experience. They support both physical store services and digital shopping solutions, encouraging the adoption and usage of Target’s modern conveniences to foster guest loyalty. The role embodies teamwork, flexibility, ethical conduct, safety awareness, and a proactive approach to maintaining a high standard of customer service.
Target places strong emphasis on training and development for its Guest Advocates, making this an excellent opportunity for those looking to build skills in communication, customer service, operations, and technology within a dynamic retail environment. This role is not just a job but a stepping stone for career growth within the company, offering meaningful experiences that help team members develop professionally while contributing to the company's mission of creating joyful shopping experiences for all guests.
The role of a Guest Advocate at Target is pivotal to ensuring that every guest's experience is welcoming, efficient, and memorable. This position is ideal for individuals who enjoy interacting with others, thrive in fast-paced environments, and are passionate about delivering excellent customer service. As a Guest Advocate, you will be the face of the store, welcomed guests warmly, assisting them with their shopping needs across various areas including checklanes, guest services, gift registry, pick-up, and drive-up services.
This hourly position starts at $15.00 USD per hour and requires a flexible schedule that may include nights, weekends, holidays, and peak shopping times. The role combines customer interaction with operational tasks such as scanning and bagging items, handling returns, maintaining cleanliness and order, and educating guests about Target’s digital and in-store offerings. Additionally, team members in this role will promote loyalty programs, assist with technology usage like the Target App and Wallet, and help facilitate smooth transactions to minimize wait times.
Guest Advocates are empowered to resolve guest concerns independently by applying problem-solving skills and decision-making abilities, ensuring a positive and seamless guest experience. They support both physical store services and digital shopping solutions, encouraging the adoption and usage of Target’s modern conveniences to foster guest loyalty. The role embodies teamwork, flexibility, ethical conduct, safety awareness, and a proactive approach to maintaining a high standard of customer service.
Target places strong emphasis on training and development for its Guest Advocates, making this an excellent opportunity for those looking to build skills in communication, customer service, operations, and technology within a dynamic retail environment. This role is not just a job but a stepping stone for career growth within the company, offering meaningful experiences that help team members develop professionally while contributing to the company's mission of creating joyful shopping experiences for all guests.
Job Requirements
- High school diploma or equivalent
- ability to accurately handle checkout operations and transactions
- capability to move merchandise efficiently and safely
- ability to frequently lift up to 10 pounds and occasionally lift up to 44 pounds without assistance
- flexible work schedule including nights, weekends, and holidays
- reliable and prompt attendance
- able to remain mobile for the duration of a scheduled shift
- willing to work in varying temperatures and conditions
- compliance with safety policies and ethical conduct
- willingness to engage with guests and provide excellent service
Job Qualifications
- Effective communication skills including using positive language
- welcoming and helpful attitude toward guests and team members
- attention to detail while prioritizing tasks
- ability to educate guests and engage around products and services
- proficient use of multiple frequency devices, handheld scanners and other technology equipment
- ability to work both independently and as part of a team
- capable of staying focused and composed in a fast-paced environment
- ability to accomplish multiple tasks within set timeframes
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- create a welcoming experience by greeting guests while completing daily tasks
- engage with guests in a helpful and welcoming way to solve their specific needs
- make guests aware of current promotions, store activities, and events
- be knowledgeable about tools, products, and services available in the store to solve guest issues and improve their experience
- thank guests and acknowledge their choice to shop at Target
- promote Target Loyalty programs and assist with application or sign-up
- scan and bag guest items efficiently, accurately, and in compliance with food safety standards
- work efficiently to minimize guest wait time while maintaining accuracy
- educate guests on how to use Target App features including Wallet
- manage order pick-up, drive-up orders, and returns while ensuring compliance with policies
- maintain a clean and clutter-free work area
- stock supplies during store hours
- demonstrate ethical conduct, safety, and compliance
- support guest services and execute duties in compliance with relevant laws
- perform other duties based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
