Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0681)

Target is a leading retail corporation renowned for its commitment to delivering exceptional shopping experiences and high-quality products to families across the United States. Founded with the mission to provide a joyful and convenient shopping environment, Target has grown into a beloved destination for guests seeking a one-stop shop for everything from groceries and clothing to electronics and household essentials. The company thrives on a culture that values inclusivity, innovation, and community engagement, making it a top choice for both customers and employees alike. With its widespread presence and dedication to customer satisfaction, Target fosters a dynamic workplace where team members are empowered to contribute to the company’s success and grow their careers.

The Guest Advocate role at Target is an integral position within the company’s service and engagement team. This role focuses heavily on enhancing the guest experience by providing welcoming, knowledgeable, and efficient service. Guest Advocates play a vital part in creating a positive shopping environment through their interactions, problem-solving abilities, and comprehensive knowledge of Target’s products, services, and digital offerings. The position is hourly, starting at $20.50 with a pay range that can increase to $30.75 per hour. This role offers candidates the chance to build valuable customer service skills while working in a fast-paced retail setting that encourages teamwork and flexibility.

As a Guest Advocate, the responsibilities include greeting guests warmly, assisting with purchase transactions, enrolling guests in loyalty programs, and managing both traditional and digital service touchpoints such as Order Pick-Up and Drive Up. Advocates are expected to maintain a clean and organized work area, handle returns, and collaborate with leadership to resolve guest concerns efficiently and courteously. This role requires attentiveness to detail, an ability to multitask under pressure, and a passion for delivering exceptional service consistently.

Additionally, this position supports various store operations including scanning and bagging merchandise with adherence to safety and food safety standards, promoting store activity and promotions, and ensuring compliance with federal, state, and local laws especially concerning adult beverage sales. The Guest Advocate is often the first and most frequent point of contact for guests, setting the tone for the overall shopping experience, and is pivotal in driving guest loyalty and satisfaction.

Applicants interested in this role should be enthusiastic about engaging with diverse guests and team members, exhibit a helpful and positive attitude, and show flexibility with scheduling including availability to work nights, weekends, holidays, and other peak shopping periods. The role offers extensive training and development opportunities to help team members master their duties and progress within the company. Overall, the Guest Advocate position provides a meaningful entry point into the retail industry with Target, known for its supportive environment and competitive benefits.