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Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0681)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $20.50 - $30.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
flexible schedule

Job Description

Target is a leading retail company known for its commitment to providing quality products and an exceptional shopping experience to families across the nation. Founded with a mission to help families discover the joy of everyday life, Target has grown into a trusted brand that blends value, style, and convenience through its wide range of merchandise and services. As a company, Target places a strong emphasis on its core values and culture, fostering an environment that supports diversity, guest engagement, and team member growth. The company offers competitive hourly wages with a starting rate of $20.50 USD per hour and a salary range between $20.50 and $30.75 USD per hour depending on experience and role responsibilities. Working at Target means being part of a vibrant team focused on providing memorable guest experiences and continuous career development opportunities through comprehensive training and support.

The role of Guest Advocate at Target is essential in driving guest satisfaction and ensuring seamless service interactions in the store. This position is designed for individuals who are passionate about customer service and enjoy dynamic, active work environments. Guest Advocates are responsible for greeting and engaging with guests, assisting them with their shopping needs, and providing information on store promotions, loyalty programs, and services such as order pick-up and drive-up. This role demands strong communication skills, problem-solving abilities, and the flexibility to adapt to varying guest interactions and needs. Throughout their shift, Guest Advocates maintain a welcoming atmosphere by efficiently handling checkout transactions, promoting digital and in-store services, and ensuring store cleanliness and orderliness. The job offers an opportunity to develop key professional skills like multitasking, teamwork, and guest relationship management in a fast-paced retail setting. Target supports its team members by providing ongoing training designed to equip them with the knowledge and confidence to thrive in the role. The position requires working flexible hours, including nights, weekends, holidays, and peak shopping periods, which is ideal for individuals seeking a role that offers both challenge and growth. Beyond the day-to-day responsibilities, Guest Advocates play a critical role in maintaining compliance with safety and operational standards, supporting compliance culture around legal regulations such as adult beverage laws, and contributing actively to a safe, respectful, and guest-focused store environment. This career path not only allows for immediate interaction with guests but also serves as a valuable foundation for building a long-term career within the retail industry and beyond.

Job Requirements

  • High school diploma or equivalent
  • Ability to handle checkout operations and transactions accurately
  • Capability to scan, handle, and move merchandise safely including lifting up to 44 pounds
  • Flexible work schedule including nights, weekends, and holidays
  • Reliable and prompt attendance
  • Ability to remain mobile for the duration of scheduled shifts
  • Capability to work in varying temperature and environmental conditions
  • Strong interpersonal skills and team collaboration
  • Positive attitude and problem-solving mindset
  • Compliance with safety policies and company procedures

Job Qualifications

  • Effective communication skills including positive language and attentiveness to guest needs
  • Welcoming and helpful attitude toward guests and team members
  • Ability to educate guests and engage around products and services
  • Capability to operate multiple frequency communication devices and handheld scanners
  • Ability to work independently and as part of a team
  • Ability to remain focused and composed in a fast-paced environment
  • Attention to detail while prioritizing tasks
  • Willingness to learn and adapt
  • Basic customer service or retail experience preferred

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • Create a welcoming experience by greeting guests while completing daily tasks
  • Engage with guests to help solve specific needs and make them aware of current promotions, store activities, and events
  • Be knowledgeable about tools, products, and services available to solve guest issues and improve their experience
  • Thank guests and promote Target loyalty programs, assisting with application or sign-up
  • Scan and bag guest items efficiently, accurately, and in compliance with safety standards
  • Work efficiently to minimize guest wait times while maintaining service and accuracy
  • Understand and show guests how to use features and offerings within the Target App including Wallet
  • Be familiar with order pick-up, drive-up, and online ordering and assist guests with enrollment and usage
  • Handle returns and partner with leaders to solve guest concerns while following policies
  • Maintain a clean and clutter-free work area
  • Stock supplies during store hours
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Support guest services including order pick-up and drive-up orders
  • Comply with federal, state, and local laws related to adult beverage and other regulations
  • Perform additional duties based on business needs

Job Criteria

Experience

No experience required


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