Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0069)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Target is a leading retail corporation known for its commitment to providing an exceptional shopping experience to customers across the United States. As a prominent department store chain, Target offers a wide range of products including apparel, electronics, groceries, household essentials, and more. The company embraces a culture that values inclusivity, teamwork, and a guest-centric approach, striving to create a welcoming environment both for customers and team members. Target is widely recognized for its innovative retail strategies, community involvement, and dedication to sustainability and ethical business practices. The company provides ample opportunities for career growth and development, supported by extensive training programs and benefits designed to enhance employee well-being and work-life balance.
Working at Target as a Guest Advocate involves playing a crucial role in elevating the overall guest service experience. This is a dynamic, front-facing position that focuses on directly interacting with guests to ensure their shopping experience is positive, efficient, and enjoyable. Guest Advocates are responsible for welcoming guests, addressing their needs, and providing informed assistance about store offerings and services. The role requires a blend of excellent communication skills, problem-solving ability, and a friendly, service-oriented attitude. Guest Advocates help facilitate smooth transactions at checklanes, assist with order pick-up and drive-up services, and promote loyalty programs to build lasting relationships with guests. They are also expected to maintain a clean and organized work environment, support safety and compliance standards, and engage with digital tools such as the Target App to enhance the guest’s shopping journey. The position offers a starting hourly wage of $15.50 USD per hour and provides flexible scheduling options including nights, weekends, and holiday shifts. This opportunity is well-suited for individuals who enjoy fast-paced, customer-focused environments and wish to develop valuable skills that can serve as a foundation for future career advancement within Target or the broader retail industry.
Working at Target as a Guest Advocate involves playing a crucial role in elevating the overall guest service experience. This is a dynamic, front-facing position that focuses on directly interacting with guests to ensure their shopping experience is positive, efficient, and enjoyable. Guest Advocates are responsible for welcoming guests, addressing their needs, and providing informed assistance about store offerings and services. The role requires a blend of excellent communication skills, problem-solving ability, and a friendly, service-oriented attitude. Guest Advocates help facilitate smooth transactions at checklanes, assist with order pick-up and drive-up services, and promote loyalty programs to build lasting relationships with guests. They are also expected to maintain a clean and organized work environment, support safety and compliance standards, and engage with digital tools such as the Target App to enhance the guest’s shopping journey. The position offers a starting hourly wage of $15.50 USD per hour and provides flexible scheduling options including nights, weekends, and holiday shifts. This opportunity is well-suited for individuals who enjoy fast-paced, customer-focused environments and wish to develop valuable skills that can serve as a foundation for future career advancement within Target or the broader retail industry.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred but not required
- Ability to work flexible schedules including nights, weekends, holidays, and peak times
- Reliable attendance and punctuality
- Capability to remain mobile and standing for the duration of the shift
- Ability to work in varying temperature conditions
- Basic technology proficiency to use handheld scanners and communication devices
- Compliance with safety policies and procedures
- Authorization to work in the United States
Job Qualifications
- Effective communication skills including positive language and attentiveness to guest needs
- Welcoming and helpful attitude toward guests and team members
- Attention to detail while prioritizing multiple tasks
- Willingness to educate guests and engage with products and services
- Ability to operate multiple communication devices and technology equipment
- Capability to work independently and collaboratively
- Ability to remain focused and composed in a fast-paced environment
- Experience with handling checkout operations and transactions accurately
- Physical ability to safely lift and move merchandise up to 44 pounds occasionally
Job Duties
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by greeting guests while completing daily tasks
- Engage with guests to solve their specific needs and make them aware of current promotions and store events
- Be knowledgeable about the store's tools, products, and services to resolve guest issues and improve their experience
- Thank guests and promote Target Loyalty programs including assisting with sign-up
- Scan and bag guest items efficiently and accurately while complying with safety standards
- Minimize guest wait time while maintaining service quality and accuracy
- Show guests how to use the Target App features and direct enrollment for online ordering, order pick-up, and drive-up services
- Handle returns according to register prompts and company policies
- Maintain a clean and clutter-free work area
- Stock supplies during store hours while being available for guests
- Adhere to safety policies and report hazards
- Support guest services such as order pick-up, Drive-Up orders, and returns with compliance
- Perform other duties based on business needs
Job Criteria
Experience
No experience required
Job Location
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