Guest Admissions Lead

OKANA Resort and Indoor Waterpark, located in Oklahoma City, Oklahoma, is a premier hospitality destination offering a unique blend of leisure and accommodation experiences. Situated along the scenic Oklahoma River in the vibrant Horizons District near downtown Oklahoma City, OKANA features over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, extensive dining options, and vast meeting and event spaces spanning 30,000 square feet. This location is a dynamic environment that caters to both leisure and business travelers, making it a standout property in the hospitality industry of the region.

Managed by Pyramid Global Hospitality, a renowned company with over 230 properties worldwide, OKANA Resort emphasizes a people-first culture that prioritizes employee wellbeing, diversity, and development. Pyramid Global Hospitality is dedicated to creating supportive and inclusive work environments that foster growth and professional advancement. Employees at Pyramid enjoy comprehensive benefits such as health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. The company also prioritizes continuous training and development opportunities, empowering its staff to build meaningful careers in hospitality.

The role available at OKANA Resort is for a Recreation Supervisor, an essential position focused on enhancing the guest experience by maintaining the cleanliness, safety, and general enjoyment of the hotel's recreational areas, including its indoor waterpark. This role requires leadership and a strong commitment to guest satisfaction, ensuring that guests create memorable experiences that encourage repeat visits and positive recommendations.

As a Recreation Supervisor, you will lead a team dedicated to providing exceptional guest service around recreational facilities. Your responsibilities will include overseeing the cleanliness and maintenance of all recreational zones, ensuring that towels and supplies are clean and available, engaging directly with guests to ensure their needs are met, and collaborating closely with other departments like housekeeping to maintain high standards. The role demands attention to detail, excellent communication skills, and the ability to work on your feet for extended periods while maintaining an engaging and energetic demeanor.

This is a regular, full-time position with a starting wage of $14.00 per hour. The role is ideal for individuals seeking to advance their career in the hospitality industry or those looking for a rewarding opportunity to make a positive impact in a guest-focused environment. If you have prior supervisory experience and a passion for guest service, this position offers a promising career path within a supportive and collaborative work environment that values growth and success.

Joining the team at OKANA Resort & Indoor Waterpark means being part of a unique destination where career aspirations align with a world-class hospitality experience. The property’s strategic location, combined with Pyramid Global Hospitality's commitment to employee development and inclusive culture, creates an ideal atmosphere for professional fulfillment and exceptional guest service. Whether you are at the start of your hospitality journey or an experienced professional, this role provides a platform to contribute effectively and advance your career while helping deliver memorable recreational experiences.