Job Overview
Compensation
Hourly
Range $42.00 - $45.00
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
sick days
Job Description
Securitas Security Services USA, Inc. is recognized globally as a leader in protective services, providing specialized guarding, advanced technology solutions, and comprehensive risk management to a diverse range of clients. With a strong mission to help make the world a safer place, Securitas combines a legacy of trust, innovation, and global expertise to deliver security services tailored specifically to meet the unique needs of each client. The company operates across various industries, ensuring the protection of assets, people, and operations through a seamless integration of cutting-edge technology and excellent service standards. Securitas holds steadfast to its core values of Integrity, Vigilance, and Helpfulness, which are embodied by every employee, fostering an environment of trust and excellence.
The role of the GSOC Intelligence & Operations Supervisor at Securitas is a critical leadership position within the Global Security Operations Center (GSOC), located at a client site in Sunnyvale, CA. This role requires supervision of GSOC Intelligence and Operations Analysts, overseeing the execution of real-time monitoring, incident response, and situational awareness duties in a mission-critical, 24/7 operational environment. The Supervisor serves as the tactical coordinator during their assigned shifts, ensuring that all security operations conform to established Standard Operating Procedures (SOPs) and quality standards.
This position demands someone capable of high situational awareness, sound decision-making under pressure, and excellent communication skills. The Supervisor balances operational oversight with personnel management, providing coaching and mentorship to team members to maintain a high level of performance. The role also involves coordinating with the GSOC Intelligence & Operations Manager on incident investigations, trend analysis, and improvement initiatives to enhance operational effectiveness. Working night shifts (Tuesday through Saturday, 10:00 pm to 6:00 am), this onsite position is pivotal in maintaining security coordination across global events that may impact client personnel, assets, or operations.
The GSOC Intelligence & Operations Supervisor plays a vital role in ensuring seamless communication between various internal and external security stakeholders, including on-site security, first responders, and law enforcement. This leadership role requires not only technical proficiency with security platforms like Lenel, Milestone, Dataminr, Ontic, and Onsolve but also the ability to remain calm and strategic during high-stress incidents. The Supervisor is expected to actively contribute to the development and refinement of SOPs, deliver thorough shift briefings and handovers, and support continuous improvement through monitoring operational metrics.
Securitas offers a competitive hourly wage ranging from $42.00 to $45.00 per hour based on experience, complemented by a comprehensive benefits package that includes medical, dental, vision, life insurance, paid time off, sick days, and a 401K plan. The company promotes equal employment opportunity and values the diversity of its workforce. Employees at Securitas are empowered to live by the company’s core values, creating a consistent culture of honesty, vigilance, and readiness to assist, ensuring that security services are both effective and trusted worldwide.
The role of the GSOC Intelligence & Operations Supervisor at Securitas is a critical leadership position within the Global Security Operations Center (GSOC), located at a client site in Sunnyvale, CA. This role requires supervision of GSOC Intelligence and Operations Analysts, overseeing the execution of real-time monitoring, incident response, and situational awareness duties in a mission-critical, 24/7 operational environment. The Supervisor serves as the tactical coordinator during their assigned shifts, ensuring that all security operations conform to established Standard Operating Procedures (SOPs) and quality standards.
This position demands someone capable of high situational awareness, sound decision-making under pressure, and excellent communication skills. The Supervisor balances operational oversight with personnel management, providing coaching and mentorship to team members to maintain a high level of performance. The role also involves coordinating with the GSOC Intelligence & Operations Manager on incident investigations, trend analysis, and improvement initiatives to enhance operational effectiveness. Working night shifts (Tuesday through Saturday, 10:00 pm to 6:00 am), this onsite position is pivotal in maintaining security coordination across global events that may impact client personnel, assets, or operations.
The GSOC Intelligence & Operations Supervisor plays a vital role in ensuring seamless communication between various internal and external security stakeholders, including on-site security, first responders, and law enforcement. This leadership role requires not only technical proficiency with security platforms like Lenel, Milestone, Dataminr, Ontic, and Onsolve but also the ability to remain calm and strategic during high-stress incidents. The Supervisor is expected to actively contribute to the development and refinement of SOPs, deliver thorough shift briefings and handovers, and support continuous improvement through monitoring operational metrics.
Securitas offers a competitive hourly wage ranging from $42.00 to $45.00 per hour based on experience, complemented by a comprehensive benefits package that includes medical, dental, vision, life insurance, paid time off, sick days, and a 401K plan. The company promotes equal employment opportunity and values the diversity of its workforce. Employees at Securitas are empowered to live by the company’s core values, creating a consistent culture of honesty, vigilance, and readiness to assist, ensuring that security services are both effective and trusted worldwide.
Job Requirements
- California Security Guard license
- CPR/AED/First Aid training certification preferred
- Ability to work onsite in a secure facility
- Willingness to work Tuesday through Saturday, 10:00 pm to 6:00 am shift
- Capability to remain calm under pressure and respond quickly to emergencies
- Ability to perform prolonged periods of monitoring and desk-based work
- Willingness to participate in regular training and drills
- Ability to work in a fast-paced, high-stakes environment
Job Qualifications
- 3-5 years of GSOC or similar security operations experience
- Prior leadership experience managing teams or shift operations
- Ability to respond effectively to incidents and coordinate operational responses
- Strong written and verbal communication skills
- Proficiency with security systems such as Lenel, Milestone, Dataminr, Ontic, Onsolve
- High level of organization and attention to detail
- Associate or bachelor’s degree in Criminal Justice, Emergency Management, Homeland Security, or related field preferred
- Experience mentoring or training team members preferred
- Familiarity with threat intelligence platforms and emergency management procedures preferred
- Knowledge of international threat environments and geopolitical risk analysis preferred
Job Duties
- Supervise daily GSOC operations during assigned shifts, ensuring monitoring, incident response, and reporting activities follow policies
- Act as the first escalation point for GSOC personnel during incidents or critical events, providing real-time guidance
- Conduct shift briefings, task assignments, and debriefs to maintain situational continuity
- Oversee and validate the accuracy of incident reports, advisories, and logs submitted by analysts
- Provide coaching, mentorship, and performance feedback to GSOC Intelligence & Operations Analysts
- Collaborate on incident investigations, trend analysis, and after-action reviews
- Maintain real-time visibility on global events impacting personnel, assets, or operations and disseminate timely updates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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