Groups & Events Coordinator

This hotel is a distinguished establishment operated independently by Selenta Hospitality Manco, S.L., an independent franchisee separate from Marriott International, Inc. As a franchise-owned hotel, it maintains its own employment policies, staffing, compensation, and benefit structures. This unique operational model allows the hotel to deliver personalized service tailored to its market while upholding the high standards commonly associated with international hospitality brands. Situated in a vibrant location, the hotel offers guests an exceptional experience through upscale accommodations, contemporary amenities, and a strong commitment to quality service excellence. It caters to a diverse clientele, including business travelers, event organizers, and tourists, offering extensive space for meetings, conferences, and social events.

The role available at this hotel is that of an Events Coordinator or Event Manager, focusing on organizing and managing a wide variety of hotel events from small meetings to large-scale conferences and social celebrations. This position is critical in ensuring the highest levels of guest and client satisfaction throughout all phases of event execution, aligning with the hotel’s operational framework and service culture. The individual in this role will be the primary point of contact and account owner for each assigned event, taking full responsibility from confirmation through successful completion.

The Events Coordinator must excel in contract negotiation, budget management, and logistical planning to ensure each event’s financial profitability and flawless execution. They will issue invoices, manage payments, and monitor event payment statuses, maintaining financial control and client trust. The role requires delivering exceptional customer service, fostering long-term client relationships, and continuously seeking improvement in event performance through feedback analysis. Additionally, the coordinator participates in team planning meetings, collaborates closely with internal departments, and manages MICE (Meetings, Incentives, Conferences & Exhibitions) and leisure groups with a comprehensive 360-degree approach.

Candidates for this position are expected to have professional proficiency in hotel operations systems like Opera PMS, coupled with strong skills in Microsoft Office. Excellent organizational, communication, and problem-solving skills are essential, alongside the ability to manage multiple projects under tight deadlines. The position demands a professional level of English, with additional languages considered an asset. The remuneration follows the hospitality industry’s collective bargaining agreement and includes a variable incentive system, reflecting the candidate’s success and contribution.

This position offers a rewarding career opportunity within a reputable independent hotel franchise, blending operational autonomy with the prestige of an international hospitality approach. The hotel prides itself on being an equal opportunity employer, valuing diversity and inclusion across all levels. Individuals passionate about event management and customer experience excellence will find this role fulfilling and challenging, with ample scope for professional growth and contribution to the hotel’s success.