Job Overview

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
flexible spending accounts
401(k) retirement plan with company match
Paid Time Off
vacation
Holidays
hotel discounts

Job Description

Hilton Providence, a prestigious hotel brand known for its commitment to quality and exceptional guest experiences, has recently undergone an extensive renovation to enhance its facilities and services. Located in the heart of Providence, this hotel combines modern luxury with historic charm, making it a favored destination for both business and leisure travelers. Hilton Providence is part of Hilton Worldwide, a globally recognized hospitality company that operates a portfolio of renowned brands dedicated to hospitality excellence and innovative guest services. The hotel's newly renovated environment reflects its dedication to providing unparalleled comfort, sophisticated amenities, and strategic location advantages, serving as a hub for events, conferences, and tourism throughout the region.

The Sales Manager position at Hilton Providence plays a critical role in the hotel’s continued growth and success. This role focuses on devising and executing comprehensive sales and marketing strategies aimed at maximizing revenue, boosting occupancy rates, and elevating the hotel's brand visibility within competitive markets. The Sales Manager will spearhead the sales team, ensuring alignment with the hotel’s financial objectives and leveraging market intelligence to adapt swiftly to emerging trends and opportunities. Success in this role requires not only a strong background in hospitality sales but also an ability to innovate and collaborate across departments to deliver exceptional results.

In this role, the Sales Manager will develop targeted sales plans encompassing group bookings, corporate accounts, and leisure market segments, while managing the hotel’s digital presence through websites, social media, and online travel platforms. The position demands a strategic mindset to analyze competitive pricing, implement revenue optimization methods, and liaise closely with the revenue management team to enhance profitability per available room. Furthermore, building and nurturing relationships with key clients, industry partners, and stakeholders forms an integral component of the role, along with attending industry events to maintain Hilton’s competitive edge.

Leadership is paramount for this position, as the Sales Manager is tasked with recruiting, training, and mentoring a high-performing sales force, fostering a dynamic work environment that motivates creativity and teamwork. The job also requires financial acumen to manage budgets effectively, conduct ROI analyses for marketing initiatives, and make data-driven decisions that boost campaign effectiveness. Hilton Providence provides a collaborative and supportive workplace culture, encouraging continuous improvement and excellence in service delivery.

Employment type for this position is full-time, and the hotel offers a competitive salary that reflects the critical nature of the role within the company. Benefits include a comprehensive package designed to promote employee wellness and work-life balance, featuring health, dental, and vision insurances, retirement plans with company matches, and generous paid time off. Hilton Providence is committed to equal employment opportunities and fosters an inclusive environment where all employees have the chance to thrive and grow professionally. Joining Hilton Providence means becoming part of a global network dedicated to hospitality leadership, guest satisfaction, and innovative market strategies.

Job Requirements

  • Bachelor's degree in hospitality management, business, or marketing
  • Proven experience in hotel sales and marketing
  • Strong leadership skills
  • Excellent communication and negotiation abilities
  • Experience with hotel management systems and marketing analytics
  • Knowledge of local and regional markets
  • Ability to analyze market trends and develop strategies
  • Capacity to manage budgets and perform financial analysis
  • Physical ability to handle standing, walking, lifting up to 50 lbs, and other physical demands related to the hospitality environment

Job Qualifications

  • Bachelor's degree in hospitality management, business, marketing, or related field
  • Proven experience in hotel sales and marketing with a track record of revenue goal achievement
  • Strong leadership and team management skills
  • Excellent communication, negotiation, and presentation abilities
  • Proficiency with hotel management systems, sales software, and marketing analytics tools
  • In-depth knowledge of local and regional hospitality markets

Job Duties

  • Develop and execute a comprehensive sales plan targeting various market segments including group, corporate, and leisure business
  • Lead the sales team in identifying new business opportunities, maintaining client relationships, and achieving revenue targets
  • Manage the hotel's online presence across website, social media, and online travel agencies
  • Analyze market trends and guest feedback to identify improvement opportunities
  • Monitor sales performance, track metrics, and provide regular reports
  • Collaborate with other departments for seamless coordination of group events, meetings, and conventions
  • Work with revenue management to optimize pricing strategies and maximize revenue per available room
  • Implement yield management practices balancing occupancy and rates
  • Monitor competitive set pricing and adjust strategies
  • Cultivate strong relationships with clients, industry partners, and stakeholders
  • Attend industry events and trade shows to stay updated
  • Manage sales and marketing budget, allocate resources effectively
  • Conduct financial analysis to measure campaign effectiveness
  • Recruit, train, and lead a high-performing sales and marketing team
  • Provide guidance, coaching, and performance evaluations
  • Foster a collaborative and innovative work environment

Job Criteria

Experience

No experience required


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