Job Overview
Employment Type
Full-time
Compensation
Salary
Range $81,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Free room nights
discounted room rates
Discounted food and beverage
401(k) retirement plan
Paid Time Off
Tuition Reimbursement
training programs
Employee stock purchase plan
Employee Meals
Retail Discounts
Job Description
Hyatt is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through dedicated and attentive staff. With a rich history and strong presence worldwide, Hyatt offers a dynamic and inclusive environment where associates are empowered to contribute meaningfully to the company's success. The company prides itself on fostering a culture of care, respect, and continuous growth, aiming to make every stay memorable for guests. Hyatt operates a diverse portfolio of properties including luxury hotels, resorts, and boutique locations, making it a preferred choice for travelers seeking quality accommodations and outstanding service.
The Sales Manager role at Hyatt represents a pivotal position within the hotel’s Sales department, specifically designed for professionals passionate about driving revenue and managing critical client accounts. This is a quota-driven position that focuses on overseeing group accounts with 151 or more peak room nights, potentially with associated events. The Sales Manager acts as the client’s primary point of contact, responsible for fostering strong relationships and ensuring consistent business performance. Those who thrive in this role will possess between 2 to 4 years of hospitality sales experience and the ability to engage in proactive prospecting and strategic sales initiatives.
This position demands a candidate who can effectively utilize Hyatt’s systems and external resources to generate new business leads and maintain current accounts. The Sales Manager will work collaboratively with hotel operations teams to ensure smooth on-site group experiences, aiming to maximize customer satisfaction and secure repeat clientele. Moderate travel is required, including air travel, ensuring engagement with clients beyond the local market. The role is assigned to manage one of the hotel’s largest revenue-generating market segments alongside the Tour and Travel market, with market assignments subject to change based on strategic business priorities.
In addition to a competitive salary range of $81,000 to $105,000, this role offers numerous benefits that contribute to the overall compensation and employee wellbeing. Hyatt seeks self-motivated, organized, and detail-oriented individuals who can excel under pressure and rapidly adapt to evolving sales tools and processes. Success in this role is measured through meeting sales goals, developing client relationships, and upholding Hyatt’s standards of excellence. The ability to navigate complex client situations with resilience and maintain a collaborative, positive attitude is essential for this position’s success.
The Sales Manager role at Hyatt represents a pivotal position within the hotel’s Sales department, specifically designed for professionals passionate about driving revenue and managing critical client accounts. This is a quota-driven position that focuses on overseeing group accounts with 151 or more peak room nights, potentially with associated events. The Sales Manager acts as the client’s primary point of contact, responsible for fostering strong relationships and ensuring consistent business performance. Those who thrive in this role will possess between 2 to 4 years of hospitality sales experience and the ability to engage in proactive prospecting and strategic sales initiatives.
This position demands a candidate who can effectively utilize Hyatt’s systems and external resources to generate new business leads and maintain current accounts. The Sales Manager will work collaboratively with hotel operations teams to ensure smooth on-site group experiences, aiming to maximize customer satisfaction and secure repeat clientele. Moderate travel is required, including air travel, ensuring engagement with clients beyond the local market. The role is assigned to manage one of the hotel’s largest revenue-generating market segments alongside the Tour and Travel market, with market assignments subject to change based on strategic business priorities.
In addition to a competitive salary range of $81,000 to $105,000, this role offers numerous benefits that contribute to the overall compensation and employee wellbeing. Hyatt seeks self-motivated, organized, and detail-oriented individuals who can excel under pressure and rapidly adapt to evolving sales tools and processes. Success in this role is measured through meeting sales goals, developing client relationships, and upholding Hyatt’s standards of excellence. The ability to navigate complex client situations with resilience and maintain a collaborative, positive attitude is essential for this position’s success.
Job Requirements
- minimum 2-4 years of hospitality industry sales experience
- ability and willingness to travel including air travel
- strong organizational skills
- ability to manage multiple priorities under pressure
- excellent verbal and written communication skills
- ability to work collaboratively within a team
- resilient problem-solving skills
- proficiency in relevant sales and CRM systems
Job Qualifications
- bachelor's degree or 1-3 years of hotel sales experience
- proficiency in general computer knowledge
- refined verbal and written communication skills
- completion of Hyatt Corporate Management Training Program or equivalent preferred
- training in selling, negotiating, business writing, and presentation skills preferred
- strong organizational skills and ability to manage multiple priorities
- problem-solving skills with composure in challenging client situations
- collaborative team player with positive energy
- strong communication, presentation, and negotiation skills
- receptive to feedback and continuous learning
Job Duties
- managing assigned group accounts with 151 or more peak room nights
- developing new business through proactive prospecting using Hyatt systems and external resources
- executing regular sales calls and strategic sales initiatives
- maintaining strong client relationships and acting as primary point of contact
- collaborating with hotel operations to support on-site group experiences
- ensuring high customer satisfaction to secure repeat business
- managing sales goals and adapting to market assignment changes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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