Job Overview

briefcase

Employment Type

Hourly
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $33.00 - $34.00
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance

Job Description

Sonesta is a globally recognized hospitality company known for its commitment to exceptional service and guest satisfaction. With a diverse portfolio of hotels and resorts, Sonesta caters to both business and leisure travelers, offering a range of accommodations and amenities that meet varied guest needs. The company prides itself on its dedication to quality, innovation, and community involvement, making it a respected name in the hospitality industry. As an employer, Sonesta emphasizes a supportive work environment that fosters professional growth, teamwork, and the delivery of outstanding customer experiences.

The Sales Manager (SM) role at Sonesta is a pivotal position... Show More

Job Requirements

  • Previous background from the extended stay industry preferred
  • Ability to speak, read, and write fluent English
  • Professional verbal and written communication skills
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
  • Problem solving, reasoning, motivating, organizational and training abilities
  • Experience with Microsoft Office and Opera systems preferred
  • Ability to travel including some overnight travel
  • Valid driver's license
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility
  • Carrying, lifting or pulling items weighing up to 25 pounds
  • Frequently handling objects and equipment

Job Qualifications

  • Previous background from the extended stay industry preferred
  • Ability to speak, read, and write fluent English
  • Other languages beneficial
  • Professional verbal and written communication skills
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
  • Problem solving, reasoning, motivating, organizational and training abilities
  • Experience with Microsoft Office and Opera systems preferred
  • Ability to travel including some overnight travel
  • Valid driver's license

Job Duties

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients
  • Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel
  • Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction
  • Develop and maintain relationships with key clients in order to produce extended stay room sales
  • Regularly sell hotel rooms through direct client contact
  • Partner with hotel DOS and Regional Sales Director effectively maximizes RevPar opportunities in the local market
  • Achieve budgeted revenues and personal/team sales goals and maximize profitability within all areas of responsibility
  • Produce regular reports and sales forecasts
  • Identify operational problems that impact the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department heads on solutions
  • Create and implement hotel-level tactical sales plans that drive measurable incremental occupancy, increase average rates, increase business volume during off-peak periods
  • Enhance the image of the hotel in local community
  • Deliver sales activities/performance to ensure actual sales exceed the established revenue plan
  • Analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and increased rate
  • Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients
  • Develop and maintain positive relationships with officials and representatives of local community groups
  • Act as "Manager on duty" as required
  • Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads
  • Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services
  • Perform other duties as assigned

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.