Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,500.00 - $74,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Hilton team member travel benefits
Paid Time Off
Professional development opportunities
Job Description
Harmony Hospitality proudly represents the Embassy Suites by Hilton Wilmington Riverfront, an established and award-winning hotel located in the vibrant riverfront district of downtown Wilmington, North Carolina. This premier waterfront hotel boasts a reputation for exceptional guest services, elegant accommodations, and a dynamic event hosting environment. The Embassy Suites Wilmington Riverfront is renowned for its scenic views, top-tier amenities, and commitment to providing memorable experiences to every guest. As part of a respected global brand, the hotel combines local charm with Hilton’s international standard of excellence, making it a key destination for both leisure and business travelers.\n\nThe Group Sales Manager role at Embassy Suites Wilmington Riverfront is a full-time position designed for a relationship-driven sales professional dedicated to promoting growth and maximizing revenue within the association market segment. This role offers a unique opportunity to be part of a fast-paced, collaborative, and innovative sales culture that values leadership development and offers long-term career growth potential. The selected candidate will primarily manage and expand business in the National and North Carolina Association markets, working closely with the hotel’s operational and leadership teams to ensure that all events—from the initial inquiry to execution—are flawless and elevate the guest experience.\n\nKey responsibilities include prospecting and securing new and repeat business, maintaining and growing key account relationships, and representing the hotel at industry events, trade shows, and community functions. The Group Sales Manager will devise creative sales strategies based on evolving market trends and the hotel's demand, ensuring the hotel remains competitive and relevant in a dynamic hospitality landscape. Additionally, this role involves active participation in strategic sales planning, budgeting initiatives, and team collaboration to support the hotel’s overall success.\n\nWorking at Embassy Suites Wilmington Riverfront means joining a supportive and driven team within a growing hospitality company that values innovation and offers abundant opportunities for professional advancement. Employees benefit from Hilton’s worldwide travel perks, as well as opportunities to attend notable industry events that foster professional growth and networking. If you are excited about making a direct impact on a top-tier hotel’s success and enjoy a mix of local, regional, and statewide business development, this role offers an enriching career pathway. The position requires some evening and weekend availability, along with bi-monthly travel within North Carolina, reflecting the role’s dynamic and engaging nature. Candidates passionate about hospitality sales, with a talent for relationship building and strategic planning, are encouraged to apply and contribute to shaping memorable experiences on Wilmington’s scenic riverfront.
Job Requirements
- bachelor’s degree or equivalent hospitality/sales experience
- 2+ years of hotel sales experience in catering and/or rooms sales
- experience working with association markets preferred
- proven ability to generate business and close sales
- strong communication, negotiation, and relationship-building skills
- ability to analyze market trends and develop strategic sales plans
- professional, self-motivated, and team-oriented mindset
- availability to work some evenings and weekends
- willingness to travel bi-monthly within north carolina
Job Qualifications
- 2+ years of hotel sales experience in catering and/or rooms sales
- experience working with association markets preferred
- proven ability to generate business and close sales
- strong communication, negotiation, and relationship-building skills
- ability to analyze market trends and develop strategic sales plans
- professional, self-motivated, and team-oriented mindset
- experience with Delphi.fdc, OnQ PMS, GRO, and Microsoft Office preferred
- existing involvement with Association Executives of North Carolina (AENC) or similar industry organizations strongly preferred
- bachelor’s degree or equivalent hospitality/sales experience preferred
Job Duties
- prospect, solicit, negotiate, and close new and repeat business to exceed revenue goals
- focus primarily on (but not limited to) the national and north carolina association markets
- build strong relationships through networking, outside sales calls, trade shows, and community involvement
- develop creative sales strategies based on market trends and hotel demand
- partner with hotel departments to ensure seamless event execution and guest satisfaction
- maintain and grow key account relationships to increase market share
- represent the hotel professionally within the community and industry organizations
- participate in strategic sales planning, quarterly action plans, monthly one-on-ones, and budgeting initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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