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Group Sales Manager

St. Louis, MO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Discounted hotel room nights
Complimentary hotel room nights
Earned wage access
Daily Pay
Floating holiday
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
educational assistance

Job Description

Hyatt Regency St. Louis is part of the globally recognized Hyatt Hotels Corporation, known for its dedication to delivering exceptional hospitality experiences to guests around the world. Hyatt operates numerous hotels and resorts that emphasize a culture of care, respect, and inclusivity. The brand stands out by consistently exceeding guest expectations through attentive service, luxurious amenities, and a commitment to creating meaningful and memorable experiences. Hyatt Regency St. Louis specifically offers a vibrant environment where both guests and employees thrive, supported by comprehensive benefits and opportunities for professional growth within the hospitality industry. The company values diversity and equal opportunity, welcoming applicants from all walks of life to contribute their talents to the hospitality team.

The Sales/Meeting Connections Manager at Hyatt Regency St. Louis is an entry-level position ideal for individuals with foundational experience in hotel sales and an eagerness to grow in the hospitality field. This role is pivotal to the hotel’s success in driving business by promoting guest rooms, meeting spaces, and various Hyatt services to customer groups. The manager is responsible for managing accounts, conducting site inspections, soliciting and generating new business, and supporting client entertaining activities. They also engage in sales calls and participate in trade shows to expand the hotel's market presence.

In this role, the Sales/Meeting Connections Manager prepares and presents effective proposals tailored to meet customer needs while maintaining organized documentation and reports. The position requires effective utilization of Hyatt’s proprietary systems to coordinate customer service requirements and ensure smooth communication between different departments. The manager participates in and may lead sales and event meetings, working closely as a team member alongside catering staff, administrative assistants, and other support personnel. This cooperative approach enhances the overall guest experience and ensures that business objectives are met efficiently.

Hyatt Regency St. Louis offers its staff a rewarding career path with opportunities to develop essential skills in selling, negotiating, business writing, and client presentations. The company offers extensive training programs, including the preferred Hyatt Corporate Management Training Program or equivalent development opportunities, to equip associates with the knowledge and expertise needed for success in hotel sales roles.

Working at Hyatt Regency St. Louis comes with a robust benefits package designed to support employee well-being and professional development. Employees enjoy discounted and complimentary hotel room nights, access to earned wage advance and daily pay options, and a floating holiday available upon hire. Full-time colleagues can take advantage of medical, dental, and vision insurance plans after just 30 days of employment, alongside a 401K retirement savings plan with company match. The company further supports education with up to $1,000 per year in educational assistance, enhancing personal growth and career advancement.

Hyatt’s inclusive culture fosters a warm, respectful atmosphere where high expectations are not just met but surpassed. As a Sales/Meeting Connections Manager, you will be positioned at the forefront of shaping guest interactions and business outcomes, playing an essential role in the hotel's continued success. This role is perfect for individuals driven by customer satisfaction, seeking a meaningful career in hospitality sales within a supportive and dynamic environment.

Job Requirements

  • Entry-level experience in hotel sales or related field
  • strong communication skills
  • ability to work in a team environment
  • proficiency with computer systems
  • willingness to travel for trade shows and client meetings
  • ability to manage multiple accounts and meet sales targets
  • customer service orientation

Job Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • refined verbal and written communication skills
  • 1-2 years of hotel sales or comparable experience preferred
  • proficient in general computer knowledge
  • preferred completion of Hyatt Corporate Management Training Program or equivalent training
  • preferred selling, negotiating, business writing and presentation skills training

Job Duties

  • Sell guest rooms, meeting space and other Hyatt services to customer groups
  • manage accounts
  • conduct site inspections
  • solicit and generate business
  • entertain clients
  • travel to tradeshows
  • make sales calls
  • prepare and present effective proposals
  • maintain well organized documentation and reports
  • utilize Hyatt systems and coordinate customer service requirements
  • participate or may lead event meetings and sales meetings
  • work as a team member with sales and catering staff as well as assigned admin assistants and other support staff

Job Criteria

Experience

Entry Level (1-2 years)


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