Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Competitive wages
Exceptional benefit plan
401K matching program
flexible scheduling
Discounts at Crescent managed properties
Hotel room discounts at Marriott brand properties worldwide
Free meals in Associates Dining Room
Job Description
Crescent Hotels & Resorts is a renowned hospitality company dedicated to providing exceptional experiences for guests across their portfolio of properties. Known for their commitment to excellence and genuine care for both guests and employees, Crescent Hotels & Resorts prides itself on fostering a supportive and inclusive work environment. The company emphasizes the importance of bringing one's true self to work, celebrating individual contributions, and encouraging professional growth through various health and wellness programs, best-in-class learning and development opportunities, and exclusive travel discounts. These benefits are designed to enrich the lives of their associates while allowing them to thrive personally and professionally. The company culture is centered on the principles of belonging, care, and shining bright in one's career journey, making it an ideal place for hospitality professionals looking to advance in the industry.
The Westin Dallas Park Central, a distinguished hotel under Crescent Hotels & Resorts, is currently seeking a highly motivated and skilled individual to join their sales team. This role offers the chance to be part of a dynamic team dedicated to optimizing hotel revenues and building lasting relationships with clients and the local community. The successful candidate will work closely with the Director of Sales and Marketing and the Director of Revenue Management to negotiate pricing, manage production, and positively impact the hotel's financial success. The position involves various sales activities such as sales calls, entertainment, familiarization trips (FAM trips), site inspections, and trade shows, all aimed at strengthening the hotel's customer base and expanding sales opportunities.
This role demands a strong understanding of market trends, competitor analysis, and the local business environment to maximize revenue. Additionally, the candidate will manage comprehensive reporting and support the operational aspects of booked business including generating proposals, writing contracts, and maintaining customer correspondence. Achieving personal sales goals and providing exemplary customer service by understanding client business and concerns are also key responsibilities.
Ideal candidates will have at least two years of experience in group sales within the Dallas area and exhibit a passion for creating authentic customer experiences. Crescent Hotels & Resorts values diversity and strives to build a workplace where all associates are respected and supported. The Westin Dallas Park Central offers competitive wages, a robust benefits package, flexible scheduling, and various discounts which create a balanced and rewarding work environment for its team members.
The Westin Dallas Park Central, a distinguished hotel under Crescent Hotels & Resorts, is currently seeking a highly motivated and skilled individual to join their sales team. This role offers the chance to be part of a dynamic team dedicated to optimizing hotel revenues and building lasting relationships with clients and the local community. The successful candidate will work closely with the Director of Sales and Marketing and the Director of Revenue Management to negotiate pricing, manage production, and positively impact the hotel's financial success. The position involves various sales activities such as sales calls, entertainment, familiarization trips (FAM trips), site inspections, and trade shows, all aimed at strengthening the hotel's customer base and expanding sales opportunities.
This role demands a strong understanding of market trends, competitor analysis, and the local business environment to maximize revenue. Additionally, the candidate will manage comprehensive reporting and support the operational aspects of booked business including generating proposals, writing contracts, and maintaining customer correspondence. Achieving personal sales goals and providing exemplary customer service by understanding client business and concerns are also key responsibilities.
Ideal candidates will have at least two years of experience in group sales within the Dallas area and exhibit a passion for creating authentic customer experiences. Crescent Hotels & Resorts values diversity and strives to build a workplace where all associates are respected and supported. The Westin Dallas Park Central offers competitive wages, a robust benefits package, flexible scheduling, and various discounts which create a balanced and rewarding work environment for its team members.
Job Requirements
- High school diploma or equivalent
- Minimum two years of group sales experience
- Knowledge of Dallas area market
- Strong communication and interpersonal skills
- Ability to work flexible schedules
- Proficiency with sales reporting and proposal generation
- Commitment to delivering excellent customer service
Job Qualifications
- Minimum two years of experience in group sales
- Experience in the Dallas area market
- Strong negotiation and communication skills
- Proven ability to build and maintain relationships
- Knowledge of market trends and competitor analysis
- Ability to manage multiple sales activities and priorities
- Demonstrated customer service orientation and problem-solving skills
Job Duties
- Work directly with the Director of Sales and Marketing and the Director of Revenue Management to negotiate pricing and optimize production to positively impact hotel revenues
- Build relationships through proactive account solicitation and responsive sales opportunities such as sales calls, entertainment, FAM trips, site inspections, and trade shows
- Develop relationships within the community to strengthen and expand the customer base for sales opportunities
- Manage and develop relationships with key internal and external stakeholders
- Provide accurate and comprehensive reporting when needed
- Use knowledge of market trends and target customer information to maximize revenue
- Understand competitors' strengths, weaknesses, economic trends, and supply/demand for midtown
- Execute and support operational aspects of business booked including generating proposals, writing contracts, and customer correspondence
- Achieve personal sales goals
- Gain understanding of the location’s primary target customer and service expectations and serve the customer by understanding their business and concerns and offering better business solutions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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