Group Sales Manager

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel stands as a historic landmark and a symbol of luxury and elegance. Established in the early 20th century, this iconic hotel blends timeless architecture with modern amenities to offer guests an unforgettable experience. Its prestigious reputation and prime location make it one of the most sought-after destinations for travelers, business professionals, and event planners. At the Fairmont Olympic Hotel, every detail reflects the commitment to excellence, from the luxurious guest rooms and exquisite dining options to the outstanding event spaces and personalized services. The hotel’s devoted team takes pride in preserving its rich heritage while continuously elevating guests' experiences through innovation and dedication to quality.

This sales role is crucial in driving the hotel’s group business by managing key accounts, prospects, and active client relationships. Reporting directly to the Director of Sales, the successful candidate will be responsible for booking group business and contributing to the hotel’s overall sales goals. This full-time position offers an annual salary of $85,000 plus Accor Sales Incentive programs, providing both financial stability and performance-based rewards. The role demands a professional presentation, high energy level, positive attitude, and excellent organizational skills to thrive in a dynamic and fast-paced environment.

As a Group Sales Manager, you will be entrusted with managing the assigned group market segment and consistently achieving sales objectives on a monthly, quarterly, and yearly basis. Your efforts will directly impact the hotel’s revenue growth through strategic prospecting, relationship building, and negotiation of group agreements. You will engage in direct sales activities including outside sales calls, entertainment, site inspections, and attendance at industry events such as trade shows and promotional gatherings. Utilizing sales systems, you will track and follow up on accounts, ensuring strong follow-through and client satisfaction.

Your role involves collaborating closely with various hotel departments such as Conference Services, Accounting, and Reservations, to guarantee the seamless delivery of promised services to clients. You will act as a liaison for meeting planners and designated guests during onsite events to promote re-booking opportunities and strengthen long-term partnerships. Additionally, you will assist the Director of Sales with marketing plans tailored to the group market and take on special projects that support the hotel’s strategic priorities.

The Fairmont Olympic Hotel values employees who exhibit professionalism, customer-centered service, and a commitment to teamwork. As part of the team, you will benefit from a comprehensive employee travel program offering discounted rates at Fairmont and Accor hotels worldwide, paid meal breaks with complimentary meals served in the staff dining room, and medical, dental, and vision insurance options for you and your family. The hotel also provides 401K retirement plans with a 4% match, opportunities for talent development and growth, corporate social responsibility initiatives, as well as parking and public transportation discounts.

Join a vibrant and elegant workplace where your career can flourish alongside talented colleagues, all united by a passion for hospitality and service excellence. This position calls for a highly motivated, results-driven individual with excellent communication skills and the ability to represent the hotel with poise and professionalism. If you are eager to make a significant impact in a historic setting and grow your career in luxury hospitality sales, this is the opportunity for you.