Group Sales Manager

Auburn, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $85,000.00

Work Schedule

Standard Hours

Benefits

Annual salary

Accor sales incentive

employee travel program

Parking discounts

public transportation discounts

Paid meal breaks

Learning programs

Medical insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

401k retirement plan with match

Opportunity for talent development

Corporate social responsibility activities

Fun elegant atmosphere

Job Description

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel stands as a historic landmark and a symbol of luxury and elegance. Established in the early 20th century, this iconic hotel blends timeless architecture with modern amenities to offer guests an unforgettable experience. Its prestigious reputation and prime location make it one of the most sought-after destinations for travelers, business professionals, and event planners. At the Fairmont Olympic Hotel, every detail reflects the commitment to excellence, from the luxurious guest rooms and exquisite dining options to the outstanding event spaces and personalized services. The hotel’s devoted team takes pride...

Job Requirements

Minimum hospitality sales manager experience required
Must be outgoing with a strong ability to network and build relationships
Team player with a positive attitude who enjoys working independently to achieve set goals and objectives
Must be results oriented with ability to be flexible
Excellent written and verbal communication skills
Computer literacy including Opera, Property Manager, Excel and Word
Ability to travel
Ability to conduct tours and site inspections
Maintain a professional appearance and conduct personal behavior in a mature professional business manner when representing the hotel
Excellent proficiency in English
Proficient in MS Excel, Word, and PowerPoint

Job Qualifications

Previous experience is an asset
Minimum hospitality sales manager experience required
Must be outgoing with a strong ability to network and build relationships
Team player with a positive attitude who enjoys working independently to achieve set goals and objectives
Must be results oriented with ability to be flexible
Excellent written and verbal communication skills are essential
Computer literacy (Opera, Property Manager, Excel, Word)
Financial aptitude an asset
Ability to travel
Ability to conduct tours/site inspections
Proficient in hotel services
Maintain a professional appearance and to conduct personal behavior in a mature professional business manner when representing the hotel
Act as a public ambassador
Excellent reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, & PowerPoint

Job Duties

Consistently offers professional, engaging and friendly service
Responsible for managing the assigned group market
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
Achieve direct sales activities goals including outside sales calls, entertainment, site inspections, prospecting calls and referrals
Develop and implement quarterly and annual action plans
Utilize sales systems to track, prospect, book and follow-up on accounts
Secure new business and maximize the value of existing repeat accounts
Quote and negotiate group agreements based upon established rate parameters, forecasted demand, rooms to space ratio guidelines, F&B minimums and all other potential auxiliary revenue streams
Upon closing business, document, coordinate and follow up with conference services, accounting, reservations and/or other departments ensuring delivery of hotels promised services
Liaison with the meeting planner and designated guests while onsite to re-book business for the hotel/brand and ensure strong meeting planner cores
Participate in/lead sites, FAMS, trade shows, promotional events and industry organizations
Prepare weekly, monthly, quarterly and annual reports as required
Participate in prescribed training
Collect market and competitive intelligence to access and implement strategy and long term goals
Assist the Directors of Sales with development of marketing plan especially as it relates to the group market
Handle special projects as assigned
Quickly respond to all leads and develop/maintain strong relationships with clients, industry colleagues (Fairmont and other) and Global Sales
Maintain an effective record of correspondence
Participation and contribution in sales meetings
Execute effective sales trips to key feeder markets to build the hotel’s reputation in accordance with the hotel’s strategic reposition
Coordinate and financially manage effective sales trips and appointments within assigned markets, including timely follow up and trip reports