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GROUP SALES MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment

Job Description

Hyatt is a globally recognized hospitality company renowned for its commitment to delivering exceptional guest experiences through attentive and caring associates. Known for its luxurious hotels, resorts, and vibrant serviced apartments, Hyatt has built a strong reputation as a leader in the hospitality industry. The brand prides itself on creating meaningful and memorable experiences for guests by emphasizing personalized service, attention to detail, and a welcoming environment that fosters comfort and satisfaction.

Hyatt operates numerous properties around the world, catering to business travelers, leisure tourists, and event planners. The company offers a broad range of amenities, including premium guestrooms, meeting spaces, fine dining, wellness centers, and event services, all supported by a dedicated team of hospitality professionals. Hyatt is not only focused on guest satisfaction but also on fostering career growth for its employees by providing continuous learning opportunities and a diverse, inclusive workplace culture.

The role of Sales Manager at Hyatt is a critical position within the hotel sales and marketing team. This individual is responsible for driving business revenue by selling guest rooms, meeting spaces, and other hotel services to customer groups. The Sales Manager plays a pivotal role in managing and cultivating accounts, conducting site inspections, and generating new business opportunities. Strong communication and organizational skills are essential, as the role involves preparing and presenting effective proposals tailored to client needs and managing detailed documentation and reports.

In this role, the Sales Manager collaborates closely with the catering staff, administrative assistants, and other support personnel to ensure seamless coordination of customer service requirements. Additionally, the Sales Manager actively participates in—and sometimes leads—event meetings, sales strategy sessions, and staff meetings aimed at aligning team efforts and achieving business targets.

Hyatt looks for candidates who demonstrate a genuine desire to satisfy customer needs within a fast-paced setting. Experience in hotel sales or a related field is desired, accompanied by proficiency in computer systems commonly utilized in the hospitality industry. The ideal Sales Manager is also adept in business writing, negotiation, and presentation skills, potentially with formal training through Hyatt's Corporate Management Training Program or equivalent coursework.

Joining Hyatt means entering a workplace where high standards are consistently exceeded, and outstanding rewards accompany hard work and talent. The company fosters an inclusive environment that encourages innovation, creativity, and professional development. As a Sales Manager at Hyatt, you will find numerous opportunities to build your career, work in a collaborative team setting, and contribute to delivering excellence in hospitality services. This position is perfect for motivated individuals eager to push their careers forward within an internationally recognized brand that values respect, warmth, and exceptional customer engagement.

Job Requirements

  • minimum of 1-3 years hotel sales or comparable experience
  • proficient in general computer knowledge
  • strong communication skills
  • ability to work in a fast paced environment
  • willing to participate in sales and event meetings
  • capable of preparing business proposals
  • team collaboration skills

Job Qualifications

  • a true desire to satisfy the needs of others in a fast paced environment
  • refined verbal and written communication skills
  • 1-3 years of hotel sales or comparable experience preferred
  • proficiency in general computer knowledge
  • completion of a Hyatt Corporate Management Training Program or equivalent training preferred
  • training in selling, negotiating, business writing, and presentation skills preferred

Job Duties

  • selling guest rooms to customer groups
  • managing accounts and generating new business
  • conducting site inspections
  • preparing and presenting effective proposals
  • maintaining organized documentation and reports
  • coordinating with catering and support staff
  • participating in and leading sales and event meetings

Job Criteria

Experience

Mid Level (3-7 years)


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