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Group Room Coordinator - National Center for Employee Development (NCED)
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedules
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong purpose, Aramark deeply values its employees and strives to create an inclusive and supportive workplace culture. The company is dedicated to equality, nondiscrimination, and providing equal employment opportunities for all team members regardless of race, color, religion, national origin, age, gender, disability, or other legally protected characteristics. Aramark not only emphasizes high-quality service for its clients and partners but also invests in the professional growth and development of its... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel reservations or front desk operations
- Proficiency in using Opera and iHotelier systems
- Strong written and verbal communication skills
- Ability to pass the USPS Federal Background check
- Attention to detail
- Good organizational and multitasking skills
Job Qualifications
- Proven experience in reservations or related hospitality role
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Familiarity with Opera and iHotelier reservation systems
- Customer service oriented
- Ability to collaborate with multiple hotel departments
Job Duties
- Monitor and analyze rooms inventory and increase average rate
- Help with staffing needs at the front desk and train agents on the operations of the reservation department
- Attend meetings to support business operations
- Calculate and prepare room pick-up reports
- Initiate and prepare reports as required
- Handle all reservations aspects of a group including monitoring room block, rooming lists, VIP and other accommodations, and client correspondence relating to reservations
- Support revenue management strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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